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When cities first came into being, they were either near natural resources, or transport routes, or in an area that might have been easy to defend. Naturally, they evolved over time as infrastructure became necessary to support inhabitants and as populations started to grow. In the early…

Progress is inevitable. The first industrial revolution witnessed the emergence of mechanical production and the second was fuelled by electrically powered mass production. The third industrial revolution was driven by the internet and automated production. All three revolutions focused on…

Telecommunications operators are generally very large enterprises, serving millions of retail consumers and thousands of enterprise / corporate clients. The sheer size of the customer base can make it very difficult to provide exceptional customer experiences for every individual. Telco’s…

Facebook has set up a subsidiary in China with registered capital of $30 million, according to an official business registration, hinting that the U.S. firm may be ramping up its presence in the restrictive market where its social media sites…

The speed of digitalisation has left organisations pondering whether their current solutions can keep up with their existing business requirements, let alone give the organisation a platform upon which to innovate. The speed of digitalization has not only disrupted traditional…

Business process management (BPM), robotic process automation (RPA), intelligent process automation (IPA) – each represents a giant step forward for enterprise operations in terms of automation. South African businesses are moving slowly, however, now is the time to accelerate this…

Artificial Intelligence (AI) and machine learning (ML) are more than trendy or futuristic topics – they are real computing advances that are playing out in homes and businesses today. In simple terms, AI is a machine’s ability to reason, and…

Aerobotics has successfully closed its Series A funding round with a raise of approximately $2 million. Major investors in the round include South African bank, Nedbank Group, US Ag-Tech Venture Capital Fund AgFunder, US-based AngelList and South African-based 4Di Capital.…

Sophia, renowned globally as the world’s first robot citizen, hogged all the limelight as she took the stage at an international event in Hanoi on Friday, as part of her first-ever visit to Vietnam. The artificial intelligence (AI)-powered humanoid robot,…

All retailers have models for predicting market response to new products, but with cutting edge new fashion items and revolutionary products that have no historical sales data, it can be difficult to gauge the market success the items might enjoy.…

The Windows environment is at the core of almost every organisation’s desktop computing strategy. Over time, the operating system has been augmented with various communication, collaboration and productivity tools, drawing on the latest technologies and supporting organisations’ digitisation strategies. The…

For the travel industry, the customer’s experience is perhaps the most important variable in determining the long-term success of the business. Because of this, airlines, hotels and other travel-related operators are affected more by digital transformation than most. According to…

Pan-African telecoms group Liquid Telecom has partnered with AfriLabs, network organisation of 100 innovation centres across 30 African countries, to explore new ways to support local start-ups and promote sustainable innovation across Africa. From digital skills training and workshops to…

AI Expo Africa is building the largest inclusive Pan-African AI Community to lead the 4th Industrial Revolution on the continent. The Expo & Conference to be held on the 9th to 11th of September 2018, will showcase African AI talent…

In a rapidly changing business environment, businesses are under pressure to not only comply with constantly changing regulations but also to modernize their processes and systems. The purpose is to help reduce compliance costs, improve efficiency and effectiveness, stay competitive…

Artificial Intelligence (AI) will introduce new opportunities and challenges in the workplace, it will improve productivity as well as revolutionise industries. AI can be used by organisations that use heavy machinery to detect immediate faults and make real-time decisions and…