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Imagine a world without emails or e-commerce. Practically everything we do today in both our personal and professional lives is in one way or another connected to the Internet. And while our worlds are becoming more interconnected by the day…

In today’s tech-driven world, cyberattacks are a growing menace. The aftermath—financial, and reputational—underscores the urgency of robust cybersecurity measures. The Ponemon Institute’s 2022 Cost of a Data Breach Report, sponsored by IBM Security, reveals a staggering $4.24 million (ZAR 74.5…

Royal Philips, a global leader in health technology announced the results of the South African edition of its Future Health Index (FHI) 2023 report: Taking healthcare everywhere. The report indicates that healthcare leaders and younger healthcare professionals share a common vision…

MTN Group is delighted to declare the appointment of Marina Madale as Group Executive for Sustainability & Shared Value, commencing on 1 September 2023. Previously, Marina held the role of General Manager for Sustainability and Shared Value at MTN Group.…

Addressing the Global Digital Divide The global digital divide persists, with around 1 billion households without fixed broadband, and projections indicating that approximately 30% of households worldwide may still lack broadband connectivity by 2028, according to an Ericsson analysis. At…

Global Business Services company Nutun has announced the launch of the Nutun Empowerment Women (NEW) Programme, designed to accelerate the careers of female employees across the organization. Introduced at a special employee event by Dineo Sekwele, Nutun’s Group HR Executive,…

What are the most prominent business risks? The usual suspects are cybercrime, operational interruptions, infrastructure failure, and compliance issues. However, once we exclude strategic risks such as debt and market shifts, most risks often boil down to a single issue:…

Kura, a customer service outsourcer, has named Owen Campbell as its new Operations Director, recognizing his journey from a contact center advisor 11 years ago to his current role. Owen’s promotion highlights his dedication to operational excellence in the contact…

In the dynamic realm of global travel, artificial intelligence (AI) emerges as a transformative force, enhancing service delivery across the industry. AI’s prowess in analyzing extensive datasets, predicting trends, and personalizing experiences is ushering in an era of seamless, tailored…

Paycorp, a prominent payment solutions provider, has gained clearance from the South African Reserve Bank (SARB) as a direct clearing system participant. This accreditation empowers Paycorp to directly process payment transactions within the National Payments System through BankServ Africa and…

Kenya’s healthcare sector is the scene of innovative and promising change. The country is on a mission to revitalize and upgrade its healthcare capabilities and service offerings, an effort led by President Ruto, who has advocated several healthcare reforms. These…

Over the past 100 years, technical advancements have accelerated automation systems, such as process automation. This has reduced non-value-added processes, enabling designers, engineers, and employers to focus on essential priorities. This sentiment is echoed by a report from the analyst…

The recent cyberattack on Microsoft serves as a stark reminder that no organization, regardless of its size or industry, is immune to cyber threats. Even small businesses, often assuming they are less attractive targets, are actually vulnerable. But what are…

South Africa must inspire its youth with the passion and confidence to pursue studies and careers in science, technology, engineering, arts, mathematics, and innovation (STEAM) subjects to fuel growth and create a brighter future. Central to this goal is addressing…

Airtel Africa, a leading provider of telecommunications and mobile money services, with a presence in 14 countries in Africa, primarily East Africa and Central and West Africa, was recently issued a fine of $8.3 million by the Chadian government for…

Consumers must trust the food they purchase. Quality control issues can rapidly lead to dissatisfaction and negative brand sentiment. They might even trigger expensive recalls or, in the worst cases, consumer harm, erasing brand value. The food and beverage manufacturing…