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The impact of AI on business and society
Hardly a day passes without speculation on AI’s trustworthiness. While there are concerns, AI, especially in Customer Communication Management (CCM), adds significant value to processes and lives. CCM with AI shifts business capabilities, allowing personalized, accurate, and compliant communication at…
Why is skills development a priority investment?
January is the start of a brand-new year when millions of matriculants and recent graduates begin their employment search. This is likely to be an arduous search for many young people. There are many barriers to entry into meaningful routes…
Momentum Metropolitan’s Chief Digital and Technology Officer
Ravikumaran Govender has been appointed as Momentum Metropolitan Holdings’ Group Chief Digital and Technology Officer, effective January 1, 2024. Govender, previously the Group Digital Transformation Executive, brings over 15 years of experience in financial services and consulting to his new…
Cell C Accelerates Growth with Strategic Executive Promotions
Cell C proudly announces strategic leadership advancements, unveiling pivotal transitions within its executive tier to enhance customer responsiveness and forge transformative partnerships. Zia Sadik, previously the Executive overseeing Customer Value Management (CVM), has been elevated to the position of Executive…
Huawei Unveils Carbon Neutrality Vision for Technological Evolution
Speaking at the Global Innovation Hub (UGIH) session of the United Nations Framework Convention on Climate Change (UNFCCC) during the 28th Conference of the Parties (COP28) hosted by the UAE, Charles Yang, Senior Vice President at Huawei, emphasized that opportunities…
What Not to Do on Your Company Computer to Avoid Security Breaches?
As December unfolds, and you find yourself winding down at work, the extra time at your disposal might tempt you to use your company computer for leisurely activities like watching a movie or tending to personal administrative tasks. At least…
5 Ways Technology can Streamline Your Operations This Festive Season
The end of the year is quickly approaching, and many companies, excluding those in retail and hospitality, are either closing for the holidays or reducing operations from mid-December. As businesses wind down for the festive season, it’s essential to plan…
Competitive Ecommerce Calls for Retailers to Consider Compelling Omni-Channel Experiences
In the face of growing competition with the likes of ecommerce giants Amazon and Shein set to penetrate the South African market, CEO of Capital Connect, Steven Heilbron believes that South African retailers should begin to consider embracing in-store customer…
5 technology Trends set to Affect the Security Sector in 2024
Even for those of us who have been working in the technology industry for decades, the pace of change over the past 12 months has been extraordinary. Once again, we’re left with no doubt that technological innovations are bringing both…
Finding payment solutions that support students and educators alike
Education is a cornerstone of our country’s future success, yet the burden of tuition fees, combined with the current cost-of-living crisis, is the cause of a great deal of stress and anxiety for parents and students. At the same time,…
Thierry Bolloré joins About:Energy’s Board of Directors
About: Energy, appoints Thierry Bolloré to its Board, where he will steer the company’s automotive and partnership strategy. Thierry, with extensive automotive industry experience, including roles as CEO of Jaguar Land Rover and Group Renault, will contribute to growth. The…
SmartCIC partners with local NGO to empower youth in West Africa
SmartCIC, a global managed service provider, has partnered with Maxim Nyansa Foundation, an African non-governmental organisation (NGO), to provide young people across Africa with IT training, hardware, and micro-financing. The partnership is focused on enabling more African youth, in particular…
Testing tomorrow: AI’s kaleidoscope of software testing
The need for high-quality software is critical as technology rapidly changes, and traditional software testing approaches are finding it difficult to keep up. As software systems become more complex, so do the intricacies of ensuring their reliability, functionality, and security.…
South African Corporate Social Investment Grows to R11.8b in 2023
South African companies spent an estimated R11.8 billion on corporate social investment(CSI) in the 2023 financial year, according to corporate responsibility consultancy Trialogue’s latest research findings. The spend reflects an 8% nominal and 1% real increase from R10.9 billion in…
Members of APSA gather to Advance Retirement Security for all Africans
Pension sector supervisors and regulators from all over Africa converged yesterday and today at Serena Hotel Kampala, to discuss ways of extending pension coverage to more citizens around the continent. This will be the 4th Annual Conference of the African…
Internet safety tips to protect students online
In the modern era, students are constantly immersed in technology, with smartphones in their pockets and school laptops. While the internet offers valuable communication and learning opportunities, it also poses risks such as cyberbullying, identity theft, and online predators. As…
