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Millennials will soon outnumber all other generations in the workplace. This generation already represents a quarter of the workforce in the US – and more than half the workforce in India – and within two years will account for 50%…

According to Ofra Strauss, the only way to maintain profitability is to meet the needs of customers. While this is an undeniable truth, the ways in which you go about doing this are complex. Your customers may not care how…

The use of technology in modern life is evolving at an ever-increasing pace, and South Africa is catching up. Late last year, Google’s 2017 Connected Consumer Study revealed that 60 percent of South Africans now use a smartphone. In 2014,…

Rapid urbanisation across the continent is having an effect on water demands and it is estimated that by the year 2030, the world will need 40% more water than its current accessible, reliable supply. Compounding the issue and according to…

Public safety is of concern for all countries, with teams spending hours working tirelessly to ensure that citizens are protected. Such incidents include natural disasters, crime spikes, or any unrest that may occur. In 2017 alone, several African countries were…

Whether one subscribes to the Africa Rising narrative (a term perhaps coined by this analysis of Africa’s prospects, published by The Economist in 2011) or a more moderate outlook for the continent, the fact is that the ICT sector has…

Modex has launched its first fully functional product alpha, bringing to the market an App Store for the Blockchain. Modex’s Smart Contract Marketplace aims to tackle the ‘last mile’ adoption problem that will bring blockchain technology into daily use for…

Consolidation is taking place in the East African insurance market due to rising capital requirements and mergers with international firms that want to gain a foothold in the region. Ashok Shah, Group CEO of APA Apollo examines the opportunities this…

Web application firewalls (WAFs) are an integral component of application protection. They are excellent at protection against the OWASP (The Open Web Application Security Project) Top 10 and are a go-to solution for addressing zero-day vulnerabilities – but where do…

The biggest trend in enterprise software in 2018 is automation, due to digitalisation, and it’s causing some difficulty for enterprises that haven’t perceived of a world where software, not employees, is the new customer interface. It’s not difficult for them…

As our government looks towards new technologies to enhance services to South Africa’s 55 million citizens and residents, Chatbots appear as a valuable tool, with the potential to transform the way people engage with government departments. Chatbots combine the ease…

In addition to giving businesses time and money back, think about what an injection of productivity could do for the African economy; better pay packets for everyone, more tax revenues for social spending, and perhaps most importantly, an improved work/life…

The explosive growth of big data means companies can gain greater insights across the entire organisation. Thanks to the real-time nature of the digital world, decision-makers can more dynamically react to market conditions than in the past. A vital tool,…

Advancements in analytics technologies and convergence of technologies have led to transformational breakthroughs in the business landscape, enabling companies to gain a competitive advantage and create new ways of generating revenues. The availability of ever-increasing amounts of structured and unstructured…

Blockchain is best known as the enabling technology behind the digital asset and payment network Bitcoin. This technology is enabling businesses, industries, and public organisations to almost instantaneously make and verify transactions, streamline business processes, save money, and reduce…

From the time the first state-run courier was established by Roman Emperor Augustus in the first century AD, global postal services have slowly evolved: the first postage stamps, for example, were only issued in 1840. For nearly 2000 years, the…