Newsletter Subscribe
Enter your email address below and subscribe to our newsletter
General
Share your love
The customer engagement metrics that your call centre needs to track
According to Econsultancy’s 2018 Digital Trends Report, businesses are most excited about the opportunities that customer experience has to offer, more than about content marketing, mobile, personalisation and social. Out of the businesses surveyed, 22% were most keen to see…
Tech in the Wild: The gadgets keeping our animals safe
From sharks that send a Tweet to bathers warning them of their presence to cutting-edge data collection on animal populations and habitats, technology is fast becoming the biggest weapon in the conservation efforts to protect some of the most endangered…
Gemalto’s eSIM technology to integrate into Snapdragon mobile PC platform
Gemalto announced a new collaboration that will see its mobile connectivity solutions integrated with Qualcomm Snapdragon mobile PC platform, a product by Qualcomm Technologies, a subsidiary of Qualcomm Incorporated. This paves the way for iSIM commercialization on a growing range…
South African companies need to up the pace on data analytics
Analysing data and providing actionable insights from it has become a common phenomenon. Data and analytics, once buzzwords, are now part of mainstream business jargon. The new conundrum with data is knowing what questions to ask to drive business. Without…
Kolok improves efficiencies with Citrix
Kolok, a division of the Bidvest Group and one of South Africa’s largest IT distributors, has deployed Citrix NetScaler SD-WAN to improve its customer service, speed of response and business efficiencies. With an operation as complex as Kolok’s, a reliable…
Innovative technology for exhibition stands
2018 is proving to be the year of innovation for exhibition stands. With advancements in artificial intelligence, healthcare and automotive technologies launching the world into a new era of electronics thus far, Innovation Factory, a shop-fitting and exhibition stand design…
Change Management reimagined: creating lasting success for your technology initiatives
A mere decade ago, the world’s biggest companies were the likes of General Electric, Royal Dutch Shell, Exxon Mobil and CitiGroup. Today, that list is dominated by technology players such as Apple, Alphabet, Microsoft, Amazon, Facebook and China Mobile. Wowed…
The meteoric rise of the robot in business
The global chatbot market grew from $113 million in 2015 to $703 million in 2016 and is projected to grow in value to $1.23 billion by 2025, according to Grand View Research. Analysis of consumer perceptions and usage of chatbots…
Maturing Africa in the Quantum Age
It takes a village to raise a child, and precisely 54 nations to develop Africa. Our continent has come a long way in terms of development but much more needs to be accomplished. Africa’s dark history shows us that despite…
Korea ready to share its technological and industrial revolution experience with Africa
Korean President Moon Jae-in has committed to sharing Korea’s technological and industrial experience with Africa and to help it compete in the 4th Industrial Revolution. His message came at the opening ceremony of the 53rd Annual Meetings of the African…
“Bring Your Own Device” can transform your workspace and boost productivity
Technology is making workspaces and work styles more flexible and collaborative by the day. Cutting edge personal devices continue to infiltrate the workplace and with cloud computing and superior Internet connectivity, the idea of working from anywhere is the new…
Shining a light on Signify South Africa
Philips Lighting recently announced their intention to change their name to Signify. We chose this name because we realised that lighting has become an intelligent language which connects and conveys meaning. The company will continue to use the Philips brand…
Preserving Africa’s agricultural revolution with innovation
As we celebrate Africa Day and commemorate our varied accomplishments, let’s also take a few minutes to appreciate how agriculture has been instrumental in developing the continent, and how innovation is key to preserving it in future. We are “standing…
Technology, putting the ‘resource’ in Human Resources
The technology terms ‘machine learning’, ‘Artificial Intelligence (AI)’, ‘Big Data’ and ‘robotics’ are being thrown around with increasing ease these days. We’ve become very comfortable with these technologies, mainly because they are impacting every aspect of life and business. Markets…
Digital transformation to boost local jobs and IT sector performance
A new study by data analytics firm IDC is finding that digital transformation in the era of intelligent cloud and intelligent edge will enable organisations to create new jobs, with the IT sector in South Africa expected to create as…
The impact of digital disruption on ICT companies
Technology companies spend a vast amount of their energy on advising clients, in various sectors, on the ways that they can smartly adopt new technologies, business models and mindsets in order to survive the onslaught of digital disruption. It seems…
