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The future of wealth management is in AI, according to report
Artificial Intelligence (AI) Enabled Data has become the lifeblood of the modern wealth management industry, a report commissioned by Thomson Reuters’ Financial and Risk business to Celent shows. The report reveals that big data mining, pattern recognition and new technologies…
Tough leadership role in IT? Sounds like a job for a woman
Too often the corporate world leaves women feeling that if they want to lead – they need to become more like men. It may sound ridiculous, but it’s a subtle notion that has crept into the business environment and continues…
Use of drones in the shipping sector set to take-off
This year saw the first successful ocean rescue of two swimmers in rough seas in Australia by drone. A number of companies are developing drones for sea-based search and rescue operations, as well as drones that can identify and warn…
Travelport, IBM launch AI travel platform
Travelport, a travel commerce platform, and its strategic technology partner, IBM have introduced IBM Travel Manager, an industry-first AI platform designed to help businesses manage corporate travel spend. Delivered via the IBM Cloud, the platform uses IBM Watson capabilities to…
AI: The cleaning industry’s silent revolution
At first glance, the cleaning industry seems an unlikely candidate to benefit from advances in artificial intelligence and internet technology. It is far more common for medicine, genetics and space flight to dominate conversations when talking about disruptive technologies. But…
SmartICT, has announced an automated monitoring service for Cisco infrastructure
Whilst data is the currency of the future, it is common cause that too much data can create inefficiencies and serious bottlenecks in performance monitoring. Local IT and business monitoring service, SmartICT, has announced an automated monitoring service for Cisco…
Five CIO strategies to combat growing IT complexity
The future has never looked more complex. IT leaders are asked not only to deliver IT services, but also to improve business outcomes. According to the 2018 IPSOS research study commissioned by Citrix, currently 51% of South African businesses have…
2018 GIL Africa Awards and CEO Think Tank to focus on Digital Transformation in helping Africa grow
The 10th annual Growth Innovation and Leadership (GIL) African awards hosted by Frost & Sullivan, in partnership with the Public Investment Corporation (PIC), will take place on the 13th of September 2018 at the Table Bay in Cape Town. Frost…
Vox selects Teraco to grow data centre footprint
Vox has selected Teraco’s Riverfields Hyperscale data centre facility near Kempton Park as an additional location in the Gauteng region, from which to provide services to a wide range of customers. “Provisioning of our routing, switching, compute, storage and associated…
How new technology has boosted female entrepreneurship
Economic opportunities for women have expanded globally, but significant obstacles to gender equality ‒ including the gender pay gap ‒ still remain. Platforms like Airbnb are creating new opportunities for enterprising women, enabling them to open their homes to guests…
The building BRICS of the future
South Africa has the potential to leverage its large youth population, along with emerging technologies, to become a leader in both BRICS countries and even globally. The recent BRICS Business Council conference held in South Africa analysed the opportunities and…
Five ways blockchain will change the face of insurance
Distributed ledger (or ‘blockchain’) technology, has risen to prominence in recent years as the underlying architecture supporting crypto-currencies like bitcoin. However, beyond the bitcoin craze, technologists and business leaders quickly saw the opportunity for the blockchain to provide greater trust…
How South Africa attracted a range of investors and ensured capital safety
Across the globe, more and more of the world’s biggest and most wealthy countries have turned their interest towards South Africa has a destination for investment and this is certainly no recent change. In fact, since the early 2010’s, an…
Innovation chains key to realising value from emerging technologies says Forrester
A 2017 survey from Forrester showed that 70% of executives are willing to invest in emerging technologies to drive growth. However, Forrester believes very few firms will actually realise the benefits because they are implementing them in silos and missing…
Data-driven excellence in customer service
Customer service in the financial sector is especially complex, since interactions may involve multiple channels including voice, email, SMS, chat and via websites, all of which must operate according to strict compliance rules and regulations and within the realms of…
Technology is the future of FICA and digitised customer onboarding
Digitisation is transforming business and impacting consumers through every stage of their daily lives. While rapidly becoming a way of life, onboarding consumers digitally is still in its infancy, but is becoming a major focus for every financial institution across…
