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Why Most Companies are Getting Customer Experience Wrong
Every business knows (or should know) that in order to thrive in today’s competitive world, it has to provide a great customer experience. Unfortunately, too many organisations only have a vague idea of what customer experience (CX) actually means and…
Top 4 Most Trending Stories – Week in Review
As this week comes to a close we take a look at the stories that resonated most with our readers. This week, Safaricom gifts shares worth a vast amount of money to its top executives, South Africa moved to Adjusted…
BritBox – New Streaming Service Launches in South Africa
On-Demand streaming service BritBox is launching in South Africa on 6 August 2021. After successful launches in the United States, UK, Canada and Australia and with over two million global subscriptions, BritBox will now bring South African consumers a wide…
Mango Airlines Placed Under Business Rescue as Bankruptcy Looms
Mango Airlines, a low-cost subsidiary of South African Airways (SSA), is set to be placed under business rescue in order to protect itself from bankruptcy, says interim CEO of SAA, Thomas Kgokolo. “The board and shareholders have agreed Mango will…
South Africa Moves to Adjusted Alert Level 3 – Everything You Need to Know
South Africa is returning to a lighter level of lockdown with the current third wave of COVID-19 infections finally showing signs of slowing. New lockdown regulations were announced by President Cyril Ramaphosa during an address to the nation on Sunday.…
Top 4 Most Trending Stories – Week in Review
As this week comes to a close we take a look at the stories that resonated most with our readers. This week, internet speed and connectivity tester Ookla released its global market analysis reports, ranking the fastest internet service providers…
3 Reasons Why Personalisation in Digital Marketing Matters
In 2011, Coca Cola launched its Share a Coke campaign in Australia, which was a personalised campaign with the most common Australian names printed on Coca Cola bottles and cans. The result? More than 250 million personalised bottles and cans…
Looting in SA May Cost KZN Economy $1.3-Billion and 150,000 Jobs, says Presidency
A week full of unrest, violent rioting and looting breaking out in the wake of former President Jacob Zuma’s incarceration, amongst other reasons, has left the KwaZulu-Natal (KZN) province of South Africa nearly in ruin. The violence and looting will…
Jeff Bezos Successfully Reaches the Edge of Space
Amazon, Blue Origin founder and richest man in the world, Jeff Bezos, blasted off towards the edge of space in his own rocket, the ‘New Shepard’. Bezos has been competing with fellow billionaire Richard Branson, who flew into space aboard…
Top 4 Most Trending Stories – Week in Review
As this week comes to a close we take a look at the stories that resonated most with our readers. News this week was tinged with stories about the ongoing unrest in South Africa. The widespread rioting and looting stemming…
SA Petrol Prices Set for Massive Increases After Looting and Rioting
The Automobile Association (AA) of South Africa says new data is suggesting that petrol prices in the country will increase by a huge 87 cents to the litre. This comes as the fuel industry has been ‘hammered from all sides’…
2,500 Troops Deployed to Aid Law Enforcement Deal with #ShutdownSA Looters
A maximum of 2,500 South African National Defense Force (SANDF) soldiers will be used in “Operation PROSPER,” a deployment in response to widespread looting in parts of KwaZulu-Natal and Gauteng. The deployment was announced by Nosiviwe Mapisa-Nqakula, South African Defense…
‘Information Blackout’ – Nigerian Media Pushes Back at Government Censorship
The front pages of several major Nigerian newspapers, including The Punch, the Vanguard, the Nation, ThisDay, the Guardian and the Daily Sun, amongst others, ran on Monday with an image decrying the latest push into media censorship launched by the…
Kenyan Taxpayers Could Fork Out Millions for MPs to Have ‘Virtual Meeting’ Laptops
Kenyan taxpayers will now reportedly spend millions of shillings on the acquisition of laptops to enable members of the country’s national assembly to participate in virtual meetings if lawmakers approve a new report recommending methods for the House to find…
Virgin’s Richard Branson Reaches Stars in Watershed Moment for Space Tourism
British billionaire and founder of the Virgin Group, Richard Branson flew 80 KMs above the arid deserts of New Mexico aboard his Virgin Galactic spaceship and safely returned to Earth during the vehicle’s first fully-crewed test flight to the edge…
Ramaphosa Extends Lockdown in SA – Here are the New Regulations
President Cyril Ramaphosa has extended South Africa’s adjusted Level 4 lockdown for another 14 days – with restrictions expected to remain in place until 25 July. Ramaphosa said during his address to the nation on Sunday that the last 2…
