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Can SA become a global BPO destination of choice?
Kenya’s stated goal is to become an ICT and Business Process Outsourcing hub of choice by 2030. Should South Africa consider it a threat to its own ambitions in this regard? Spescom DataVoice believes we should – and that the…
Forbes Ranks Interactive Intelligence Among America’s 100 Best Small Companies
Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been named by Forbes Magazine among America’s 100 Best Small Companies. Interactive Intelligence was ranked 26th based on its earnings growth, sales growth, and its return-on-equity…
Record attendance at 5th Innovation Dinner in Johannesburg
The 5th Innovation Dinner organized by premier ICT news provider ITNewsAfrica.com kicked off on the 8th of December 2010 under the theme “Technology Forecast 2011”, with a record attendance of 75 C-level executives, senior managers and professionals within the ICT…
FNB Connect banks on voice and data
Farren Roper, Operations Manager at FNB Connect, a division within First National Bank that provides converged voice and data solutions to customers, talks to ITNewsAfrica.com about their FNB Connect phone application and its impact on the mobile market. ITNewsAfrica.com: What…
SAP solution introduced to Kenyan businesses
A Kenyan software firm has introduced a solution that integrates with Apple’s iPad and iPhone, giving managers and business owners instant access to key processes and communications. The SAP Business One – Mobility Solutions suite was launched by Bluekey Software…
Interactive Intelligence named among world’s Top 500 Software and Service Providers
Software Magazine has ranked global provider of unified IP business communications solutions, Interactive Intelligence (Nasdaq: ININ), among the world’s 500 largest software and service providers. Interactive Intelligence advanced in this year’s ranking for the 10th year in a row, placing…
Bharti Airtel inks deal with Manchester United
Bharti airtel, a leading global telecommunications company, today announced an exclusive partnership with Manchester United Football Club and signed a four year partnership agreement. This is a first of its kind partnership signed between Bharti airtel and Manchester United in…
IBM unveils breakthrough chip technology
IBM scientists unveiled a new chip technology that integrates electrical and optical devices on the same piece of silicon, enabling computer chips to communicate using pulses of light (instead of electrical signals), resulting in smaller, faster and more power-efficient chips…
Summit addresses effective IT Governance
The most successful companies are those that have matured beyond simply linking IT strategy and the business, and instead have established a fully integrated operating environment. “Managers are finding it increasingly hard to find savings without harming their operations. Boards…
Interactive Intelligence offers support for Microsoft Lync Server 2010
Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has released a version of its all-in-one IP communications software suite designed to work with Microsoft Lync Server 2010. The Interactive Intelligence software suite, Customer Interaction Center™…
Interactive Intelligence creates charitable foundation
Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has created the Interactive Intelligence Foundation Corp., a not-for-profit charitable corporation. The primary mission of the Foundation is to use resources and funding to foster life improvements…
Gartner’s top predictions for 2011
Gartner has revealed its top predictions for IT organisations and users for 2011 and beyond. “With costs still under pressure, growth opportunities limited and the tolerance to bear risk low, IT faces increased levels of scrutiny from stakeholders both internal…
HP South Africa explores new markets
One year after being appointed Managing Director and Enterprise Business Lead at HP South Africa, Frank van Rees continues to focus on growth in the converged networking services market and has bold plans to capitalize on new sectors. According to…
Bharti Airtel to shake things up in Nigeria
BHARTI Airtel’s Group Chairman, Sunil Mittal, the new owners of Zain Nigeria has disclosed that new applications; lower tariffs and rural connections would define the entrance of the company into the Nigerian market and Africa in general. Bharti Airtel, an…
Satellite still the solution for rural Africa
ITNewsAfrica.com asked Willy K. Linga, Regional Director Sales for Africa at EMC (Emerging Markets Communications) Satcom Technologies, about connectivity on the continent and why Africa still needs strong satellite networks. ITNewsAfrica.com: What is EMC’s strategy for Africa? Willy Linga: EMC…
Orange Kenya gets 3G nod
INTEGRATED telecommunications services provider Orange is set to widen its lead in the data market. The company has been awarded a 3G spectrum license by the Communications Commission of Kenya, paving the way for the roll out of high speed…
