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The customer service journey of the future

In the movie Big Hero 6, the inflatable Baymax robot is a healthcare companion who can diagnose and suggest treatment based on the 10,000 medical procedures he has learnt, all within a two-second body scan. So, how far off are…

How AI is changing the world as we know it

Why ethics must be at the heart of AI

Imagine a world ruled by robots, where artificial intelligence is used to wield commercial influence and drive our daily decisions. Imagine if your every move was predictable, your behaviours easily anticipated, your world reduced to a set of probabilities. This…

Fostering innovation on the African factory floor

Age in no barrier to new technology

Digital transformation is impacting everything around us, but can it really change the manufacturing industry? Can collaborative software really help innovate working practices? We believe it can. Collaborative software isn’t new, but has migrated from desktop PCs buried in back…

How to survive and thrive in today’s business world

Ransomware is here to stay - can your data say the same?

  Technology is evolving at an ever-accelerating pace, driving new business models, and even disruptive new businesses that could not have existed previously. Any business should have digital transformation at the heart of its corporate strategy or, risk becoming uncompetitive…

Madagascar’s ICT infrastructure to expand

ALL G software-enabled Open network solution to bridge digital divide in Africa

Pan-African telecommunications service provider, Internet Solutions, has deployed the company’s first Point of Presence (PoP) in Madagascar. The company is expanding their footprint and has commissioned a second PoP in Zambia. Murray Steyn, Executive Head: Wholesale at Internet Solutions, said:…