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The fifth generation of mobile networks will be the first to serve five distinct human generations. The reason? Digital literacy… While in the past, we grouped generations into age brackets, soon we might use digital literacy as the divider. Traditionally…

Ransomware looks set to stay, and more variants are emerging every week to wreak havoc on enterprises and individuals alike. As the vicious malware grows increasingly sophisticated and prevalent – even being offered as a service on the dark web…

Artificial intelligence (AI) often throws up visions of a futuristic Earth, where self-aware robots are programmed to be ethical in their behaviour and protect human lives at all costs. It’s clear that an AI future is already here, with chatbots…

Artificial intelligence isn’t about to pick up the laundry and drive the car in for repairs, but it is shifting the goalposts for contact centres thanks to incredible growth in chatbot availability and capability. AI and the solutions it enhances…

A sudden technical problem in an organisation, especially during business hours, can cause havoc for an IT department as it is not usually prepared for it, nor does it immediately know what the exact cause of the disruption may be.…

Digital transformation is impacting on businesses across industry sectors. But despite the push towards a more connected environment, traditional human resources (HR) solutions need some catching up to do. Ian McAlister, General Manager of CRS Technologies, looks at the benefits…

Everything is connected, every surface area is primed for data-capturing IoT, and life is mostly conducted from our phones. Even reality itself is becoming trickier to pin down, whether augmented, virtual or actual. With 2018 nigh, we should expect more…

You can live without air for three minutes, three hours without shelter, three days without water, and three weeks without food; but how long can you survive without checking your mobile phone for messages and calls or asking for the…

Innovation is a driving force behind business improvement and increased productivity. The Internet and mobile technology, for example, now enable employees to work from anywhere and to collaborate with colleagues in other offices with ease. Virtualisation and cloud have made…

ICT solutions provider, Huawei, at the Smart City Expo World Congress (SCEWC) on 14 November 2017 in Barcelona, Spain released their Intelligent Operation Center (IOC), a solution that functions as the “brain” of the Smart City, connecting the digital and…

Traditionally, companies have seen digital as just another marketing channel, isolated from operations, with these two areas never to interfere with each other. In truth, any good business runs as a holistic entity, and no one area can survive without…

The second edition of the Future Cities Show, that will take place in Dubai, UAE, from April 9-11, 2018, will set the tone for smart cities through the three pillars – sustainability, innovation, happiness and showcase the future of urban…

At the annual AfricaCom conference in Cape Town, South Africa pan-African ICT investor, Convergence Partners and 4Di Group announced a recently concluded acquisition of a significant minority stake in ESET Southern Africa by Convergence Partners. ESET Southern Africa is the…

We’re often told by business consultants and by CEOs themselves that the biggest challenges on business leaders’ plates are external factors such as tightening of regulation, shortages of key skills, the breakneck speed of technology’s evolution and growing competition. But…

The latest whitepaper released by Accenture and the Gordon Institute of Business Science (GIBS) revealed that although South Africa’s digital economy makes it a standout among its emerging market peers, the country’s digital adoption has not yet translated into industrial…

Chinese ICT solutions provider Huawei has reaffirmed their belief that African telecom operators need to focus on Digital Operations Transformation saying this should be geared towards creating long term strategic value both for the teleco and its customers. The company…