Last year, research by Accenture and the Gordon Institute of Business Science (GIBS) posited that artificial intelligence (AI) had the potential to double the growth rate of the South African economy and boost rates of profitability by an average of 38 percent by 2035. This is great news for...
Over the course of the last few years, Artificial intelligence (AI) has become recognised as one of the keys to solving some of the world’s most complex issues - unlocking a level of growth and innovation that has never been seen before. Governments across the globe are now shifting gear, actively...
If you were around in the 1980s when the first PCs appeared, you’ll remember how we marvelled at the fact that devices that previously filled entire rooms now sat on our desks. For the next three decades or so, we saw impressive evolutions of that original concept, yet, there...
Next time you contact your insurer there is a good chance that you will be dealing with Artificial Intelligence (AI). Insurers are starting to use intelligent computers to give advice and speed up the process of buying insurance and paying claims. Virtual underwriters and risk advisors are no longer...
Meaningful artificial intelligence (AI) deployments are just beginning to take place, according to Gartner, Inc. Gartner’s 2018 CIO Agenda Survey shows that four percent of CIOs have implemented AI, while a further 46 percent have developed plans to do so. "Despite huge levels of interest in AI technologies, current implementations...
Emotion artificial intelligence (AI) systems are becoming so sophisticated that Gartner predicts that by 2022, personal devices will know more about an individual's emotional state than his or her own family. AI is generating multiple disruptive forces that are reshaping the way we interact with personal technologies. "Emotion AI systems...
Opera, the developer of popular Opera Mini and Opera browsers, announced that the number of monthly active users (MAUs) of its newsreader service has exceeded 100 million as of November 2017. This marks growth from two million to more than 100 million monthly active readers in less than one...
One of the greatest benefits of artificial intelligence (AI) to humankind is its influence on the medical field. “Powered by some of the most sophisticated technology, AI is assisting in improving medical diagnosis,” says Anton Jacobs, managing director at African value-added technology distributor, Networks Unlimited. From an AI doctor and chatbot...
South Africa’s data analytics companies have advised that the retail community should adopt artificial intelligence (AI) as a business tool or perish. Dewald Lindeque, business development director at Moyo Business Advisory, a Centurion-based specialist business consultancy and big-data analytics house, said the limited introduction of AI in South Africa had...
Artificial Intelligence (AI) is, at its most simple, the use of massive amounts of complex data to develop machines that will one day think and act like humans. Opinions on whether that is a good or bad idea is as varied as the number of experts you ask and...
Artificial intelligence (AI) often throws up visions of a futuristic Earth, where self-aware robots are programmed to be ethical in their behaviour and protect human lives at all costs. It’s clear that an AI future is already here, with chatbots and home assistants making the present almost as advanced...
Artificial intelligence isn’t about to pick up the laundry and drive the car in for repairs, but it is shifting the goalposts for contact centres thanks to incredible growth in chatbot availability and capability. AI and the solutions it enhances has become the gold rush of the Western world...
Innovative technologies including 5G, artificial intelligence, virtual reality, and the Internet of Things (IoT) featured prominently today as the doors opened for ITU Telecom World 2017, an international platform for accelerating information and communication technology (ICT) innovations and partnerships. The event runs 25-28 September and aims to fast-track economic...
As we race towards an uncertain future, one thing’s for sure: Artificial Intelligence (AI) is here to stay. We cannot know exactly how it will reshape our work, our businesses, and our lives in general, but there are some fascinating and exciting potential outcomes. We’ve already seen the first iteration...
By next year, the number of businesses around the world using artificial intelligence (AI) in some aspect of their operations is expected to increase to 62 percent. Leading this trend are the South African organisations which are adopting smart technologies to not only make their procedures more efficient, but...
The Internet of Things (IoT) is one of the latest technology buzzwords, promising to deliver many benefits by connecting devices with sensors that transmit data via the Internet to a platform where this data is stored. The real value in IoT, however, is the ability to analyse the data...
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