MTN Ghana to Become a Fully Digital Operator by 2023

MTN Ghana has revealed that it is investing in becoming a fully digital operator by 2023.
Selorm Adadevoh, MTN Ghana CEO, says that the company was leveraging the strength of its “fintech” and some six pillars to “deliver a bold new digital world to customers”.
According to News Ghana, the COVID-19 pandemic has heightened the importance of digital operations and “MTN is transforming by expanding the mobile money (MoMo) ecosystem”.

MTN Introduces Month-to-Month Contracts

MTN has introduced a month-to-month payment option that aims to give customers “control of their spend commitments”.

With no lock-ins, no credit checks and no complicated paperwork, MTN Month-to-Month is available to anyone that either doesn’t want to be tied to a contract or who is unable to get a long-term contract due to not meeting minimum requirements.

New or existing customers simply need to choose the package they want and opt for the month-to-month payment option, allowing them to experience the MTN network without a 24-month obligation. All they will be asked for is their name, SA ID and debit order details should they opt to pay via debit order.

“These are uncertain times for many, so with this product, we are responding to our customer’s needs with greater flexibility, as not everyone can afford the commitment of a fixed contract. We developed this offer with freelancers, entrepreneurs, independent contractors and part-time temporary workers, who live from contract to contract, in mind and we hope it can help alleviate some of the pressure being felt by so many right now, ” says Jacqui O’Sullivan, Executive Head of Corporate Affairs, MTN South Africa.

Edited by Jenna Delport
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