As governments begin to lift lockdowns, Uber says that it is taking unprecedented safety measures to help everyone who uses its app to stay safe and healthy.
From next week, all Uber riders, drivers and couriers in South Africa will be required to wear a mask or face covering when taking a trip. As part of a new in-app safety checklist, before drivers and couriers go online they will be asked to take a selfie to verify they are wearing a mask or face covering using new object recognition technology.
Any driver or courier who is not wearing a mask or other face-covering will not be able to go online.
Drivers will also be asked to confirm they’ve taken additional safety measures such as regularly sanitising their car and making hand sanitizer available for their riders. While riders will be required to take safety precautions like washing their hands before getting in the car, sitting in the backseat and opening windows for ventilation.
These new safety measures will be introduced on Monday 18 May and stay in effect until the end of June, when they will be reviewed based on the latest official health guidance.
Uber has also announced that it is allocating $50 million globally to help provide drivers and couriers with access to the protective equipment, cleaning and sanitising supplies they need to work more safely on the Uber app.
“For months we’ve been urging people to stay home, for their safety and the safety of drivers who continue to make essential trips,” says Dara Khosrowshahi, CEO of Uber.
“Now, as cities begin to reopen and people start moving again, we’re taking unprecedented measures to help everyone stay safe and healthy, every time they use Uber.”
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