• Home
  • Top Stories
  • News
    • General
    • Mobile and Telecoms
    • Enterprise IT
      • Artificial Intelligence
      • Cloud Computing
      • Digital Transformation
      • Internet of Things
      • Security
      • Storage
    • Industries
      • Education
      • Finance
      • Healthcare
      • Mining & Energy
      • Retail
    • Gadgets and Gaming
    • Lists
    • Sponsored Articles
    • Startups
    • Online & Social
    • Events News
  • Africa By Region
    • East Africa
    • North Africa
    • Southern Africa
    • West Africa
  • Services
    • IT Customer Acquisition
    • Tailored Webinars
    • Sponsored Content
  • Partners
    • PR Newswire
    • Media Outreach
    • APO
    • Business Wire
  • Training
  • Events
  • Advertise
Sign in
Welcome!Log into your account
Forgot your password?
Password recovery
Recover your password
Search
Saturday, June 3, 2023
  • Press Offices
    • Africa Data Centres
    • Arbor Networks
    • AVEVA
    • ESET
    • Huawei
    • ITR Technology
    • Lexis Nexis
    • Netshield
    • Exclusive Networks
    • Nuovopay
    • Parallel Wireless
    • Paratus
    • Scalefusion
    • Sobek IT
    • StorEX
    • SqwidNet
    • Synology
    • Tecno
    • T-Systems
    • Umlaut
    • Veeam
  • Gallery
  • Newsletter
  • Contact
Sign in
Welcome! Log into your account
Forgot your password? Get help
Password recovery
Recover your password
A password will be e-mailed to you.
ITNewsAfrica.com IT News Africa – Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and Reports
ITNewsAfrica.com ITNewsAfrica.com
  • Home
  • Top Stories
    • Digital Finance Africa Conference: Building Trust in Africa’s Digital Finance Future

      4 Top Tips for Business Resilience and Continuity

      Liquid C2 and INOVO Partner to Enhance African Contact Centers’ Customer…

      Yellow Card and Tether Collaborate to Promote Stablecoin Adoption in African…

      Africa’s First Integrated Drone Transport Solution for Medical Supplies

  • News
    • General
    • Mobile and Telecoms
    • Enterprise IT
      • Artificial Intelligence
      • Cloud Computing
      • Digital Transformation
      • Internet of Things
      • Security
      • Storage
    • Industries
      • Education
      • Finance
      • Healthcare
      • Mining & Energy
      • Retail
    • Gadgets and Gaming
    • Lists
    • Sponsored Articles
    • Startups
    • Online & Social
    • Events News
  • Africa By Region
    • East Africa
    • North Africa
    • Southern Africa
    • West Africa
  • Services
    • IT Customer Acquisition
    • Tailored Webinars
    • Sponsored Content
  • Partners
    • PR Newswire
    • Media Outreach
    • APO
    • Business Wire
  • Training
  • Events
  • Advertise
Home Africa By Region East Africa Safaricom’s App is Forcing Customers to Use Mobile Data

Safaricom’s App is Forcing Customers to Use Mobile Data

By
Luis Monzon
-
March 24, 2020
Facebook
Twitter
WhatsApp
Linkedin
Email

    Since last week, Safaricom customers began realising that the MySafaricom app was forcing their smartphones to use mobile data, even after it had been set up against this – reports TechWeez.

    Some customers even noted that the app had logged them out completely – customers were forced to use their mobile data to log back in – and not on any connection or provider other than Safaricom.

    MySafaricom app users noted that the app had logged them out completely – customers were forced to use their mobile data to log back in – and not on any connection or provider other than Safaricom.

    Click To Tweet

    While it could be seen as a sinister move by Safaricom, the truth is that the African telecom giant and subsidiary of Vodacom was in fact tweaking a few features on its side. These features were enforced on users in the form of a mass reauthentication.

    These changes follow the recent developments that saw the waiving of M-PESA sending fees for transactions under $9.38 (KES 1000), as well as a new increase in M-PESA transaction limits.

    Safaricom says that this process of authentication is simply a once-off deal and customers will be able to use their WiFi or other connection after it is done.

    M-PESA users outside of Kenya have also been affected – but all they have to do is turn roaming on for their accounts to be reauthenticated. After this, they will be able to continue using the product while on WiFi.

    MySafaricom is an essential tool, explains Tech Weez. It allows millions of Safaricom customers the convenience of finding all their related and required apps, products and services in one place.

    Edited by Luis Monzon

    Follow Luis Monzon on Twitter

    Follow IT News Africa on Twitter

    • TAGS
    • African telecoms
    • apps
    • data prices
    • data roaming
    • IT News
    • Kenya Apps
    • Kenya Mobile
    • Kenya Smartphones
    • Kenyan Telecoms
    • m-pesa
    • M-PESA fees
    • M-PESA transaction limit
    • mobile data
    • MySafaricom
    • MySafaricom Account
    • MySafaricom App
    • MySafaricom Data
    • Safaricom
    • south african apps
    • tech news
    • technology news
    • Telecoms Kenya
    • vodacom
    Facebook
    Twitter
    WhatsApp
    Linkedin
    Email
      Previous articleNew Site Debuts Automotive Community Built on Consumer Trust
      Next articleCOVID-19 News: Google Scraps Newest Version of Chrome
      Luis Monzon
      Journalist. Reach me at Luis@ITNewsAfrica.com

      RELATED ARTICLESMORE FROM AUTHOR

      Finance

      Digital Finance Africa Conference: Building Trust in Africa’s Digital Finance Future

      Digital Transformation

      4 Top Tips for Business Resilience and Continuity

      Cloud Computing

      Liquid C2 and INOVO Partner to Enhance African Contact Centers’ Customer Experience with Integrated Cloud Solution

      - Advertisement -

      Get in touch

      9,200FansLike
      22,877FollowersFollow
      727SubscribersSubscribe

      Digital Innovation Podcast

      Digital Innovation Podcast
      Digital Innovation Podcast

      Podcast by IT News Africa

      Listen OnSOUNDCLOUD
      ITNA Digital Innovation Podcast EP 6 – “Talking Public Sector Cybersecurity with Nclose”
      byIT News Africa

      This week Luis Monzon chats with Stephen Osler, co-founder and business development director of South African cybersecurity firm Nclose.

      Stephen and Luis talk about cybersecurity in the public sector with a focus on African organisations, and the risks, challenges and weaknesses found therein.

      Now, let’s take a DIP!

      ITNA Digital Innovation Podcast EP 6 – “Talking Public Sector Cybersecurity with Nclose”
      Episode play icon
      ITNA Digital Innovation Podcast EP 6 – “Talking Public Sector Cybersecurity with Nclose”
      Episode Description
      Episode play icon
      ITNA Digital Innovation Podcast EP 5 – ”Micro-Investing in Cryptocurrency with Upnup”
      Episode Description
      Episode play icon
      ITNA Digital Innovation Podcast EP 4 – “The Changing Face of Online Freelancing”
      Episode Description
      Episode play icon
      ITNA Digital Innovation Podcast EP 3 – Africa's Fintech Explosion with Chipper Cash
      Episode Description
      Episode play icon
      ITNA Digital Innovation Podcast EP 2 – “Financial Inclusion in Africa with Vipaso & Horizon”
      Episode Description
      Episode play icon
      ITNA Digital Innovation Podcast EP 1 – “Talking E-Commerce in Africa with Telkom's Kenneth Kayser”
      Episode Description
      Episode play icon
      ITNA Digital Innovation Podcast Special Episode – “Hyper Automation with Rocket's Jamie Devlin”
      Episode Description
      Search Results placeholder
      Trending
      • Finance , Southern Africa , Top Stories
        Unleashing the Potential of Digital Finance in Africa: Exploring Opportunities and Innovations

        Digital finance has emerged as a game-changer for the African finance indus...

      • Finance , Top Stories
        Centbee and nChain Join Forces to Advance Global Blockchain Payments

        Centbee, a prominent blockchain payments company, has revealed a strategic...

      • Healthcare , Top Stories
        Africa’s First Integrated Drone Transport Solution for Medical Supplies

        Siemens Healthineers to collaborate with German drone manufacturer and serv...

      Recent Posts

      Digital Finance Africa Conference: Building Trust in Africa’s Digital Finance Future

      4 Top Tips for Business Resilience and Continuity

      Liquid C2 and INOVO Partner to Enhance African Contact Centers’ Customer Experience with Integrated...

      African Technology Advisory (Pty) Ltd.
      ITNewsAfrica.com is an African Technology Advisory (Pty) Ltd. publication. We provide unparalleled insight into enterprise IT trends, innovation and technology in Africa to the most discerning professionals, entrepreneurs, investors and IT decision-makers.
      Contact us: news@itnewsafrica.com

      Connect

      • Newsletter
      • Privacy Policy
      • Contact

      Partners

      © African Technology Advisory (Pty) Ltd.
      We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
      Cookie SettingsAccept All
      Manage consent

      Privacy Overview

      This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
      Necessary
      Always Enabled
      Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
      CookieDurationDescription
      cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
      cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
      cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
      cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
      cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
      viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
      Functional
      Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
      Performance
      Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
      Analytics
      Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
      Advertisement
      Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
      Others
      Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
      SAVE & ACCEPT
      MORE STORIES
      Finance

      Digital Finance Africa Conference: Building Trust in Africa’s Digital Finance Future