Browser notifications scams tripled in 2019, study reveals

November 27, 2019 • General, Security, Top Stories

Fraudulent browser push notifications as a means of phishing and advertising are gaining popularity, with the share of users hit by the problem growing month-on-month in 2019. As shown by recent Kaspersky research, the monthly number of users affected has grown from 1,722,545 in January to 5,544,530 in September 2019.

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Browser notifications scams tripled in first three quarters of 2019.

Browser push notifications were introduced several years ago as a useful tool that kept readers informed with regular updates, but today they are often used to bombard website visitors with unsolicited adverts or even encourage them to download malicious software. Useful user-friendly features, such as push notifications, are easy-to-use instruments for scams based on social engineering techniques, and therefore their growing popularity is not entirely unexpected.

Since a user’s consent is required in order to start sending notifications, attackers have come up with multiple, often ‘out of the box’ ways to trick and force people to sign up for subscriptions. The detected options include:

  • Passing subscription consent off as another action, such as a CAPTCHA
  • Switching the ‘accept’ and ‘decline’ buttons on subscription alerts mid-action
  • Showing notifications from phishing copies of popular websites
  • Showing fraudulent subscribe pop-ups on websites

After gaining user’s consent, attackers start bombarding them with messages. The least harmful (and yet the most popular) options are clickbait ads on sensitive social topics, while others include scam notifications – like lottery wins, offers of money in exchange for completing a survey or something similar. Schemes that are more sophisticated are targeted at milking money out of users using phishing techniques.

A common scheme uses messages disguised as system notifications, such as virus infection alerts. These redirect users to phishing copies of trusted websites and then prompt users to download various paid “PC cleaning” utilities. However, the potential of push notifications being used for such scams is not limited to just that.

“We have seen a rise in push notifications being abused, as attackers continue to creatively adapt new technologies in order to trick users,” says Artemy Ovchinnikov, a security researcher at Kaspersky.

“Because this feature is so widespread and easy to take advantage of through social engineering schemes, we have seen rapid growth in the number of affected users. Push notifications are a very useful tool for users that help them stay on top of important things that interest them. Yet, as with anything on the internet, users have to remain attentive and cautious when interacting with pop-ups and only allow push notifications if they are completely sure the alerts are useful and come from trusted sources.”

To avoid receiving annoying notifications or scam ads, users can follow a few simple recommendations:

  • Where possible, block all subscription offers, unless they come from popular and trusted websites. Remain vigilant to ensure you are not redirected to a fake website.
  • If unable to avoid an unwanted subscription, block it in the browser settings.
  • Start using a reliable security solution, like Kaspersky Security Cloud, that blocks ad and scam push subscription offers in browsers, can delete subscriptions that have already been approved, and has an anti-phishing feature.

Edited by Jenna Delport

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