flyEgypt to partner with online payment solution, PAYFORT

September 4, 2019 • Finance, North Africa, Top Stories

flyEgypt selects PAYFORT as its Payment Provider

Egypt’s hybrid airline, flyEgypt chooses PAYFORT’s payment services to offer more payment options for passengers

Online payment solution and Amazon subsidiary, PAYFORT announced that flyEgypt has chosen its payment services. The announcement – which came on Wednesday, 4 September 2019 – notes that the partnership aims to support flyEgypt’s expansion and companywide innovation by not only allowing flyEgypt to offer new payment solution for passengers but also giving the airline a chance to focus on improving the passenger experience.

“Beyond the legislative challenges that affect everyone in the industry, the biggest challenge we face is a lack of local and regional understanding of the low-cost carrier/hybrid business model, which is why we chose PAYFORT as our preferred payment service provider,” says Captain Ihab El Tahtawi, CEO at flyEgypt.

“As we continue to grow, and for the convenience of our customers, it becomes increasingly important for us to have a reliable payment services provider and to widen the range of payment channels available to customers online, whilst keeping the transaction process easy-to-use. The scale that flyEgypt deals with means that customer payment transactions are just one element of this process, and we rely on PAYFORT to support us with its vast knowledge and expertise, not only with the airline industry but also international banks, technology providers and card schemes, as we continue to evolve our business.”

The PAYFORT solution should allow passengers to make payments using globally accepted credit and debit cards.

“Leading companies in the airlines’ space are choosing PAYFORT for its operational excellence, constant availability, sustained scalability and innovative set of payment services that are proven to increase conversion, increase affordability and reduce cost so that they can focus on their core business,” says Omar Soudodi, Managing Director of PAYFORT.

“Payfort persistently works to improve its services and flyEgypt can now rely on PAYFORT to help increase the Payment Success Ratio of the ticketing process, not only on a transaction level but also by taking advantage of advice on how to enhance the customer experience.”

“Customers will also now be able to use local payment methods such as Egypt’s national debit card MEEZA and Saudi Arabia’s national Mada debit card. We are excited to expand our strategic relationship with flyEgypt, working closely to enable innovation at scale and fueling the carrier’s digital transformation.”

Edited by Jenna Cook

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