Over the past 25 years, I have witnessed a remarkable transformation in the customer loyalty landscape, largely attributed to technological advancements and evolving customer expectations. In the early stages of LoyaltyPlus, loyalty programmes were rather generic and lacked the multifaceted…
Educational technology will play a bigger influence in all South African schools – particularly in metro areas or regions that have increasing access to an infrastructure that supports the blended learning model. This is the belief of SPARK Schools’ co-founder…
Nairobi-based colocation data centre provider icolo.io has implemented state-of the-art network infrastructure solutions in announcing the commencement of their second data centre in Nairobi – this follows their first in Mombasa. Construction of the data centre started in November 2018…
Conferencing and collaboration brand FreeConferenceCall.com, has recently launched free conference calling in Uganda, which connects over 40 million people across Africa. Uganda joins Algeria, Tanzania, Kenya, Malawi, Nigeria and South Africa on a growing list of countries that can use…
Tanzania’s digital lifestyle company Tigo, has heightened the availability of ultra-fast digital experience for data customers in the country with the launch of 4G+ network. The 4G+ network further distinguishes Tigo as the mobile operator that innovates with customers in…
With the continued evolution of satellite technology, the world is becoming an increasingly smaller place. Areas that were once impossible to reach – cargo ships in the middle of the Pacific or airplanes flying at 35,000 feet – can now…
LinkedIn announced that it is adding voice messaging to its social network. LinkedIn is letting users communicate with contacts by recording and sending voice messages of up to a minute long. According to LinkedIn, the function has been developed to…
We’re living in a fast-paced world where digitalisation is at the forefront of numerous industries. Digital Transformation, loosely defined as the integration of digital technology into all areas of an organisation, fundamentally changing the organisation’s culture & business operations, is the…
Communications is critical to any successful business. Effective communication with your staff, customers and suppliers is what leads to effective outcomes. Oddly though, business communications tends to be something of a forgotten child in the IT family. Often overlooked, communications…
Information and communication technologies (ICT) have caused unprecedented change during the previous two and a half decades. Whereas previously communication technologies used analogue methods, digitalisation means data can be generated in a private network, beamed across a roof via microwave,…