MTN Pledges $13.3 Million Relief Package to Tackle COVID-19

MTN Group has announced the details of its $13.3 million relief package in response to the COVID-19 pandemic. Operating across 21 markets, the network provider says that it has recognised its responsibility to contribute both in its home market, South Africa, as well as in other markets facing enormous challenges.

The relief effort comprises of five key focuses; employees, customers, vulnerable groups, contributions to the South African Government’s Solidarity Fund and industry interventions.

“We believe it is the responsibility of all organisations to assist where they can during the pandemic. MTN plays a vital role in the mobile and telecommunications industry across Africa and the Middle East and it is vital that we assist our employees, customers and stakeholders during this difficult time,” says Mcebisi Jonas, the Chairman of MTN Group.

Believing that charity “begins at home”, the network provider plans to raise $2.1 million for employees in need. The funds will be raised by contributions from the Group’s directors, managers and general staff.

MTN Chairman, Group CEO, Group CFO and a number of other directors have pledged 30% of their board fees and salaries for the next three months. In addition, other staff members can also contribute by making salary sacrifices.

Furthermore, over $8 million will be invested in customers – that includes free SMS services, the waiving of fees for certain mobile money transactions, discounted calling during off-peak periods, zero-rating of certain health, social services and educational sites and payment concessions to our business customers.

“Utilising our services and technologies for the greater good is key at the moment. We can positively impact millions of lives and our main focus is on keeping our network in good working order and enable our customers to connect with their loved ones during this most difficult time for all,” says Rob Shuter, MTN Group President and CEO.

MTN is also mobilising the work of the MTN Foundations across the markets to reach those most vulnerable through contributions towards tackling health emergencies and enabling students to remain productive by accessing vital school and university content with a total contribution of at least $2.6 million. The network provider will also contribute $500,000 to the South African Government’s Solidarity Fund.