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Safaricom Kenya sued for alleged breach in private consumer data

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Jenna Delport
Jenna Delport
I’m a tech writer, world traveller, avocado-eater and dog lover, not always in that order.
Safaricom Kenya sued for alleged breach in private consumer data
Safaricom Kenya sued for alleged breach in private consumer data.

Kenyan telecommunications operator, Safaricom, is facing just over a $1 trillion lawsuit for allegedly violating the data privacy of 11.5 million consumers. 

According to The Standard, a case filed at the High Court details how one of the company’s subscribers, Benedict Kabugi, accused Safaricom of breaching private data. This comes after Kabugi was approached by a person who was in possession of all 11.5 million consumers data. 


The data breached contained specific details —  full names, mobile phone numbers, gender, age, identity numbers, passport numbers, as well as the total amounts gambled — of consumers who used Safaricom cellphone numbers to gamble on a number of betting platforms in Kenya. 

Kabugi wants Safaricom to compensate each of the affected 11.5 consumers. He adds that ‘the charging of two [Safaricom] employees was confirmation that Safaricom data was accessed, messed and interfered with’.

Telecompaper reports this as ‘the first time a lawsuit of this magnitude has been levelled against a mobile service provider in Kenya’.

By Jenna Cook

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