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Airbus Connected Experience brings IoT into the aircraft cabin

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Danielle Kruger
Danielle Kruger
Daniëlle is an IT and tech journalist focused on gaming, gadgets and emerging technologies in a number of key industries.
Airbus Connected Experience brings IoT into the aircraft cabin
XL overhead bins (Image Credit: Apex/Maxim Sergienko)

Airbus has decided to proceed with an IoT Platform for the Cabin, known as the Airbus Connected Experience.

Up to now, this has been a concept study, which is ‘coming to life’ following cooperation agreements signed with three best-in-class partners: gategroup, Stelia Aerospace and Recaro Aircraft Seating – with more to join.

The platform will link in real-time interconnected core cabin components, including the galleys, meal trolleys, seats, overhead bins and other cabin elements. As well as allowing data exchange throughout the cabin for the crew, it is also planned that consolidated information could also be uploaded to the Skywise cloud for subsequent trend analytics.

The connected cabin will provide airlines, flight crews and passengers with significant benefits. For flight crews, it means that they can access an integrated platform which keeps pre-flight and real-time data in one place, while passengers will receive a more personalized travel experience.

For airlines the platform would allow them to use the aggregated cabin equipment usage trends (of the connected elements) to perform predictive maintenance analytics over their entire fleet – thus improving the overall cabin service reliability, quality and performance on board all their aircraft. The platform will also allow wireless streaming to passengers and will enable airlines to host third-party applications for movies.

“As airlines drive to improve operational efficiencies and reliability, they can now look to the Connected Experience, offered by Airbus together with our industrial partners, to link different elements of the cabin, seats, galleys and trolleys into one central data system,” said Soeren Scholz, Airbus’ SVP Cabin & Cargo Programme.

He adds that this seamless inter-connectivity within the cabin will also be of tremendous benefit to passengers who will be able to enjoy individually tailored, personalised and high-quality inflight service.

Examples of “Connected Experience” components

The Connected galley will enable passengers to pre-order from a dedicated prediction of preferred food & beverage for passengers – which also reduces waste and increases passenger satisfaction. It will also enable cabin crew to benefit from full transparency of inventory management for efficient operations, as well as facilitating remote passenger communication to deliver quick and personalised passenger service based on individual preferences.

The Connected Seat will provide passengers with personalised seat position settings as well as remote ordering of preferred beverage or meal via personal devices. And onto their IFE screens passengers will be able to receive customised content including movies of interest or relevant advertisement for topics they are interested in – such as recommendations for concerts they would enjoy at their destination.

Not only will a ‘smart’ bin, or Connected Bin, indicate free space to place passengers’ luggage faster, but it could also enable space management so that passengers can book the space for the bags in advance.

As an aircraft manufacturer, the market has clearly expressed interest in having Airbus in the ‘driving-seat’ to develop an IoT platform integrating the data within the cabin. This platform is designed to be linefit and retrofit and will be available on our A320 family first, before extending to other Airbus programmes.

Not only is this platform fully compatible with Airbus’ Open Software Platform (OSP) currently offered as a service, but the connected experience will also be ‘Skywise Ready’ for future data analytics – allowing predictive maintenance.

Edited by Daniëlle Kruger
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