Honor, the young, pioneering technology smartphone brand, has announced that all Honor consumers would be welcomed at the first Huawei Service store in KwaZulu-Natal, at the Cornubia Mall in Durban.
With the official launch of the brand in November 2018, Honor consumers are now guaranteed a full-service offering as well as at any of the Huawei Service Centres across the country.
All Honor users will be offered services at the new store in Cornubia Mall as well as the three other Huawei Service stores in Melrose Arch in Johannesburg and Canal Walk and Somerset, in Cape Town.
Honor after-sale service is a key component in keeping customers happy, and the Service Centres have been designed to incorporate the latest technologies, service and repair, culminating in a seamless experience.
Honor CEO Raymond Liu was onsite at the award ceremony in KZN and commented: “I’m thrilled that Honor consumers can feel comfortable and at ease when purchasing Honor devices knowing that all their service needs are accessible and conveniently catered for at the Huawei Service Centres.”
Convenient services for all Honor users are available at the service centre, including a standard turnaround time for phones that are sent in using the postal repair service process, while walk-in customers will be able to wait, depending on the extent of the repair to the handset.
Repairs will range from software and hardware faults, to screen replacements and other device issues.
Additionally, customers have the option of browsing while waiting and can use the devices in the store, as well as browse the accessory wall or use the devices at the game arena.
The following additional services are offered in the newly opened Durban store, and stores around the country:
- Quick repairs on site
- Same day repair service
- Device training and set up
- Cover printing
- Photo cover printing on selected device covers.
- Software upgrades while you wait
- Accessory and device sales
- Original accessories sales