OpenWeb has launched Download Heaven, a service that, according to the company, guarantees its uncapped customers unshaped access.
OpenWeb CEO, Keoma Wright, stated that: “Many ISP’s in South Africa leave much to be desired. Poor service, ongoing download issues and high prices are the going trend. However, OpenWeb has steadily built its reputation by avoiding these issues and delivering superior solutions.”
Back in August 2014 Telkom cracked down on its clients by enforcing its Fair Use Policy. As a result, the usage of a few users has had a negative impact on the network and on the online experience of fellow users.
According to OpenWeb, it has introduced Download Heaven to help customers get the most out of their online experience, offering all uncapped clients guaranteed unshaped access between 00:00 and 06:00 daily.
“Our clients have already responded enthusiastically. We have had such a huge demand for a guaranteed unshaped window when clients can download at full speed. Our engineers developed an offering that will certainly please our clients,” Wright explained.
Wright added that: “A guaranteed unshaped window means that all ports and protocols are treated equally. Clients should be able to schedule downloads between 00:00 and 06:00 and get full speed access during this time.”