Vodacom doubles SMS bundles for hearing impaired

Vodacom has announced a new value offer for hearing impaired customers who will now receive double the value on every SMS bundle purchased. This offer is now available to Vodacom Contract, Top Up and Prepaid customers.

Customers with hearing impairments use SMS as their preferred channel of communication and Vodacom has decided to offer these customers more value to help them stay connected.

With this new permanent price offer, customers who purchase an SMS bundle will receive an additional SMS bundle at no extra cost.

Vodacom’s SMS bundle pricing is as follows:

*Hearing impaired customers who register and are approved will qualify for this service.

To qualify for the free bundle, hearing impaired customers should download and complete the application form from one the following websites:

–       Vodacom –  http://www.vodacom.co.za/personal/main/specificneeds/hearingimpaired;

–       National Institute for the Deaf – http://www.deafnet.co.za/headoffice/who.html or

–       Deafsa –  http://www.deafsa.co.za

–       Customers can also send an SMS to 12580 and include their fax number or e-mail address where the application form can be forwarded to.

Completed forms should be e-mailed to 12580@vodacom.co.za. Customer can also complete and submit their forms at Vodacom participating stores. A full list of stores can be viewed on http://www.vodacom.co.za/personal/main/storelocatormap

For more information customers can send an e-mail to 12580@vodacom.co.za or send an SMS to 12580. Customers can also contact the Specific Needs Contact Centre at 12580 free from a Vodacom cellphone or 082 12580 from any other phone.

Staff writer