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Egypt’s mobile operators demand a refund

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Egypt mobile service providers have lodged a complaint with the National Communications Committee to reimburse them for Internet and mobile revenue losses during the country’s uprising in February 2011.

Hassan Kabbani, Mobinil CEO (image source: file photo)

The three telecommunications companies, Mobinil, Vodafone Egypt and Etisalat, in Egypt were forced to shut down their mobile services by the country’s security service.


The government has promised to reimburse each company for the loss incurred.

Egypt’s three mobile operators – Mobinil, Vodafone Egypt and Etisalat – have already presented a report stating the damages they endured as a result of the forced shut down.

The regulation law of communications in Egypt states that the government has the right to order a communications shut down during a revolt and is consequently obliged to reimburse the affected companies.

Khaled Hegazy, manager of external and governmental affairs at Vodafone Egypt, said that they have not heard back from the ministry of communications regarding the mobile operator’s compensation.

During the uprising, the 3 mobile companies were forced to send pro-government SMS messages to their clients.

Egypt’s NCC confirmed that they’re evaluating the report presented by the 3 operators.

Manar Ammar

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