Ken-Call aims for second international award in a row

KEN-CALL, the first call centre in East and Central Africa, is looking forward to wining the Non European Call Centre Award for the second time after being nominated again for the Customer
Care Framework (CCF) Non European Call Centre Award.
The awards ceremony will be held on 22 September 2009.

“We are very pleased to be considered for this year’s CCF’s Non European Call Centre award, which stands as a tribute to our outstanding performance in the European Call Centre community,” said Nik Nesbitt, chief executive officer of KenCall.

The CCF European Call Center Awards judges’ panel nominated KenCall, Kenya’s most successful contact centre to contend with 24/7Customer, India, Intelenet Global Services, India, Ken Tech Data, Nairobi, Logica, Inda and Telkom South Africa for the award.

KenCall has developed a prestigious and growing client base within East Africa over a four year period and built a proven track record of success, which it is currently using as a platform to launch its next strategic growth phase to compete at a world class level and further penetrate the
UK outsourcing market.

Brian Adero