Africa has the necessary partnerships and technologies to eradicate hunger, said African Development Bank (www.AfDB.org) President Dr. Akinwumi A. Adesina. What is needed is action including robust financing, Adesina said Monday during the opening session of the 8th Africa Agribusiness and Science Week…
Gartner predicts that, by 2020, poor customer experiences will destroy 30% of digital business projects. Will yours be one of them? What does it mean to be customer-centric? Customer-centric organisations understand the unique problems and expectations of their customers as well as the context…
The Da Vinci Institute’s 2018 tt100 Business Innovation Awards took place on Wednesday, 14 November at the Johannesburg Country Club. Under the theme, “Celebrating Leadership”, this year, 64 percent of the semi-finalists were emerging enterprises. Speaking about the awards, Prof.…
Telecommunications operators are generally very large enterprises, serving millions of retail consumers and thousands of enterprise / corporate clients. The sheer size of the customer base can make it very difficult to provide exceptional customer experiences for every individual. Telco’s…
Freshworks Inc, a provider of cloud-based business software, today announced an aggressive growth strategy to propel the ambitious expansion of its evolving South African footprint. “Our growth plan for South Africa completely leverages the company’s product strengths, financial capabilities, and…
Over time we have seen how mechanisation; mass production; computers and automation have greatly impacted manufacturing industries – proving time and again that nothing is more powerful than an idea whose time has come. Now, as we teeter ever closer…
Digital technology is reshaping the banking and insurance sectors at an unprecedented rate. Basic transactions in traditional banking continue to migrate from physical to digital channels and banks downsize their branch networks. In the insurance space, customers have gained control…
With a focus on encouraging intra-Africa business and the need to fast-track growth and development, there is no doubt that focus on key areas that form the cornerstone of all economic development is needed. Africa is presented with a number…
Mastercard has been honored with a Hunger Hero award by The United Nations World Food Programme (WFP) at its annual dinner at the World Economic Forum in Davos. The company was recognized for its contributions towards achieving a Zero Hunger…
CIOs across the globe are prioritising driving innovation through technology. Fuelled by increased competition and digital disruption, companies need to continuously innovate to meet client demands, while streamlining processes and driving down costs. Matthew Blewett, chief investment officer at Business…