digital consumer

East Africa

Digital consumers are being driven by content

Staff Writer - April 13, 2016

Consumers are evolving into marathon consumers of video content. Thanks to faster internet connectivity and more affordable bandwidth, digital users are likely to binge watch an average of five television episodes at a time. This is according to the...

Enterprise IT

Digital Tranformation: The key contact centre focus

Staff Writer - December 3, 2015

Customer experience is the last source of sustainable differentiation in a battle for the next generation digital consumer, and the only way for contact centres to rise to this challenge is through digital transformation, says Interactive Intelligence. Deon Scheepers Manager,...

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Latest News

Company NewsMamsi Nkosi - January 12, 2025

Ethiopia Inaugurates First Stock Exchange

Ethiopia has officially inaugurated its first stock exchange in almost five decades. On January 10, 2025, Prime Minister Abiy...

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People

Airtel Africa Announces CFO Transition: Jaideep Paul to Retire in July

Mamsi Nkosi - January 12, 2025

Sponsored

Will Bitcoin Stay Below 100K? Bulls Battle Bears For BTC Price Dominance as JetBolt Rockets

Mamsi Nkosi - January 11, 2025

Company News

NETSCOUT Integrates AI/ML for Smarter Cybersecurity

Mamsi Nkosi - January 10, 2025

Artificial Intelligence

Richard Frost on AI’s Role in Cybersecurity

Mamsi Nkosi - January 10, 2025

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