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Chat Commerce

Features

How Chat Commerce is Kicking Off a Convenience Revolution in South Africa

Luis Monzon -
Clickatell, a CPaaS innovator and Chat Commerce leader, discussed with attendees at its Connect Interact and Transact (CIT) annual Joburg event on Tuesday the new era of Chat Commerce and how businesses can lay the groundwork for a completely...
Online & Social

In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys

Zintle -
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in...
FinTech

SA Fintech Clickatell Wins $91-Million in its Latest Round of Funding

Luis Monzon -
Clickatell, a Cape Town-founded and California-based fintech firm, CPaaS innovator and creator of the Chat Commerce platform yesterday announced it has secured $91-million in its latest Series C round of funding. This round was led by Arrowroot Capital, with participation...
Online & Social

You Can Now Order KFC Through WhatsApp in South Africa

Luis Monzon -
In a novel move for chat commerce in the continent, KFC South Africa has announced the launch of an innovative chat-ordering channel. The channel will allow customers to place a food order via WhatsApp for collection, and will soon...
FinTech

How Payment Solutions are Revolutionising WhatsApp

Luis Monzon -
The modern customer expects the process of engaging with a brand to be simple and easy. It is a long-accepted norm that the only way to achieve the level of service that delivers this convenience today is through digital channels....
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Latest News

Artificial IntelligenceMamsi Nkosi -

Orange Launches Open-Source AI in African Languages for Inclusivity

Orange is partnering with OpenAI and Meta to improve AI large language models (LLMs) for regional languages in Africa...
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