Clickatell, a CPaaS innovator and Chat Commerce leader, discussed with attendees at its Connect Interact and Transact (CIT) annual Joburg event on Tuesday the new era of Chat Commerce and how businesses can lay the groundwork for a completely new…
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial…
Clickatell, a Cape Town-founded and California-based fintech firm, CPaaS innovator and creator of the Chat Commerce platform yesterday announced it has secured $91-million in its latest Series C round of funding. This round was led by Arrowroot Capital, with participation…
In a novel move for chat commerce in the continent, KFC South Africa has announced the launch of an innovative chat-ordering channel. The channel will allow customers to place a food order via WhatsApp for collection, and will soon even…
The modern customer expects the process of engaging with a brand to be simple and easy. It is a long-accepted norm that the only way to achieve the level of service that delivers this convenience today is through digital channels.…