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Luis Monzon
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Luis Monzon
Journalist. Reach me at Luis@ITNewsAfrica.com
Underpinning SA’s BPO Explosion
As highlighted in a recent Front Office BPO Omnibus Survey, South Africa is a top CX offshore destination for global clients. Thanks to South Africa’s contact centre experience, competitive pricing and factors such as our neutral English accent, the country…
Why Gen Xers & Boomers are Embracing Cryptocurrency
Ask most people to imagine a typical cryptocurrency enthusiast and they’ll probably picture a young man. And by and large, they’d be right. Despite female engagement being at an all-time high, 90% of all Bitcoin is held by men. There’s…
How a Data Breach Could Sink an SME
When it comes to reporting on cybercrime, we tend to only come across stories impacting major companies or industries. Apart from the obvious reputational damage, we don’t really grasp the consequences of something like a data breach on a company…
Absa Bank Kenya Partners with Huawei to Accelerate Digital Transformation
Absa Bank Kenya has announced a new partnership with Huawei on a SD-WAN Solution to build a new digital foundation for branch networks. To meet the digital transformation requirements, Huawei and Absa Bank Kenya’s technical team conducted in-depth discussions and…
MTN SA Rolls Out Green Energy Programme
To secure and procure reliable energy, MTN South Africa this week launched a request for proposal (RFP) which will see the MTN Headquarters becoming a completely “green” office. Phase 1 involves the procurement of providers for alternative energy rooftops and…
Mukuru & WeThinkCode Partner to Host Women-Only Hackathon: SheHacks
Mukuru, a leading next-generation financial services platform in Southern Africa, and WeThinkCode, an academy that delivers a world-class coding curriculum for dynamic youth while addressing the industry skills shortage, hosted a women-only hackathon at the end of Women’s Month aimed…
Financial Phishing Cyberattacks Significantly Increase in Kenya and Nigeria in Q2 of 2022
According to Kaspersky’s Financial Cyberthreats report, attacks in the financial sector are becoming increasingly corporate-oriented and shifting away from consumers. Kaspersky (www.Kaspersky.co.za) Security Network data shows that the number of financial phishing attempts in the African regions increased significantly from…
Exclusive Networks – First Half 2022 Financial Results
Outstanding Growth – 2022 Outlook Raised Half Year Gross Sales at €1.947.4 million up 33.8% Half Year Adjusted EBITA at €66.5 million up 39.3% Half Year Operating Free Cash Flow Before Tax at €166 million Leverage ratio of Net Debt over…
Visa Appoints New Country Head for South Africa
Global payments company Visa has appointed Lineshree Moodley as its new Country Head for South Africa (SA). Lineshree will be responsible for the development and implementation of Visa’s growth strategy in the region and will be part of the Sub-Saharan…
Vuma Survey Reveals SA Townships Are Embracing Fibre at Increased Rates
South African fibre internet provider Vuma’s 2021 Fibre Reach Survey indicates that considerably more homes are upgrading to fibre internet in township communities. In addition, more people are now streaming content and opting for a fixed internet fee in 2021…
vivo V24 5G Kenyan Launch Date Revealed
vivo Smartphone is gearing to launch the vivo V25 5G in Kenya in October 2022. The device is anticipated to showcase a color changing design as well as advanced photography features for users who wish to express themselves through photos…
SA’s Cybersecurity Professionals Feel They’re “Losing Ground” Against Cybercriminals – Study
Less than 40% of South African security operations (SecOps) professionals are very confident in their ability to adapt to new online threats, with 34% only somewhat confident. While 18% are not confident in their ability to deal with continuously evolving…
5 Top E-Commerce Trends to Watch Out For in 2023
The explosion of e-commerce seen over the past few years is set to continue its upward trajectory well into 2023, according to digital experts at Nerdware. “Customers’ need for convenience has only accelerated in the wake of the pandemic,” says…
Ukheshe & Digital PayGo Partner to Drive Zambian Business Growth
Ukheshe’s SME in-a-box solution is making tangible changes to the lives of millions in Zambia through a partnership with Digital PayGo, improving financial inclusion and enhancing business dealings for entrepreneurs. Digital PayGo, a local Zambian fintech driving a mobile-first approach,…
Binance Brings Crypto Futures Trading Back in South Africa
Binance, one of the world’s leading blockchain ecosystems and cryptocurrency infrastructure providers, has relaunched its futures products in South Africa via a partnership with Fivewest OTC Desk (PTY) LTD, one of the country’s leading fintech service providers for trading pairs.…
Microsoft Strengthens its Partnership with the African Development Bank
Microsoft is expanding its partnership with the African Development Bank to support Africa’s youth entrepreneurs under the bank’s Youth Entrepreneurship Investment Banks (YEIB) Initiative. Through its African Transformation Office (ATO), Microsoft will work with the bank to develop youth entrepreneurship…
