Webex Contact Center

Artificial Intelligence

Cisco sets sights on the Cognitive Contact Center

Fundi Maseko - September 20, 2019

Cisco has announced plans to leverage recent AI acquisitions to usher in the next-generation contact center—one that uses AI and machine learning to foster deeper relationships between people and organisations. Cisco’s contact center portfolio is currently used by 3M+ agents...

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Latest News

SponsoredMamsi Nkosi - September 20, 2024

The Rise of Digital Trading in Africa: Opportunities and Challenges for Investors

The rapid transformation of Africa's digital space could not leave the financial sector behind either. Mobile technologies and internet...

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Artificial Intelligence

4 Ways Generative AI Can Support Small Business Growth

Mamsi Nkosi - September 20, 2024

General

Experience the Ultimate Convenience of Renting a Car in the UAE with Mobile Apps

Mamsi Nkosi - September 19, 2024

Company News

UNDP and IBM Unveil Interactive Energy Solutions on GeoHub

Mamsi Nkosi - September 19, 2024

Artificial Intelligence

AI at the Forefront: Lenovo South Africa Unveils New Range

Mamsi Nkosi - September 19, 2024

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