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Unified Communications

Company News

GITEX 2019: Raya Contact Center undergoes digital transformation thanks to Avaya

Jenna Delport -
Unified communications company, Avaya announced on Monday, 7 October 2019, that it has powered Raya Contact Center, a business process outsourcing service provider, with the resources needed to embark on a digital transformation project. The partnership will see Raya...
Digital Transformation

UCSimple service launches in South Africa

Danielle Kruger -
SoftwareOne has launched the UCSimple unified communications (UC) managed service in South Africa, the UK, and Ireland. UCSimple is designed to accelerate digital transformation for businesses by providing services like consulting, implementation and managed services with a stronger focus on cost transparency...
Southern Africa

Common business platform to benefit Westcon-Comstor Zambian customers

Staff Writer -
Westcon-Comstor, the leading value-added global distributor of security, unified communications, network infrastructure and data centre solutions, is pleased to announce that customers in Zambia will now benefit from the global roll-out of SAP, which is today live in 54...
Mobile and Telecoms

Digital whacks the benefits of unified communications into a new league

Staff Writer -
With the arrival of digital everything, there’s been a step change in the benefits that a unified communications (UC) strategy can deliver, yet companies in the public and private sector still appear reluctant to step into the future. As...
General

Amazon launches Chime, a communication service for business

Staff Writer -
Amazon has announced the launch of a new video conferencing and communications platform, Amazon Chime. The service will look to compete against similar applications such as Skype. Chime is a new unified communications service that will attempt to go beyond VoIP...
Cloud Computing

Huawei Kathea Partnership Set to Change VC Landscape

Staff Writer -
Kathea and Huawei have aligned to form a strategic partnership which will see Kathea become a specialised distributor of Huawei video conferencing (VC) and unified communications (UC) products. This will be the first time in 20 years that Kathea...
Company News

Grow your business with MTN Business

Staff Writer -
MTN Business has unveiled a fresh market positioning to ignite the growth of businesses – corporates and SMMEs alike – and enhance the ability of the public sector to deliver services to citizens. Mandisa Ntloko, Head of Marketing for MTN...
General

Enabling inventive collaboration through technology

Staff Writer -
Organisations in South Africa are under constant pressure to reduce operating costs, meet escalating customer expectations and innovate to differentiate themselves from the competition, with the ultimate aim of boosting revenue and profit. To achieve this, businesses are investing in...
Top Stories

Collaborative technology solutions are breaking down cultural borders

Staff Writer -
The attraction of high-growth markets is strong, and companies of all sizes are looking to develop in new regions that are full of potential. However the rules of the game have changed. There are regulatory, political, infrastructure and cultural considerations. There...
Features

UC projects fail when they do not heed cultural impact

Staff Writer -
Unified Communications (UC) is changing the way organisations operate because employees tend to be more available, productive and effective when empowered with UC tools. But a report published in July from analyst firm Canalys points out that many UC deployments fail or...
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Latest News

CybersecurityMamsi Nkosi -

Modeen Malick Shares 5 Essential Foundation Steps for Success

It is not a revelation that in today's data-driven world, where information is the lifeblood of businesses, the significance...
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