Sunday, January 19, 2025
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Unified Communication

Company News

GITEX 2019: Raya Contact Center undergoes digital transformation thanks to Avaya

Jenna Delport -
Unified communications company, Avaya announced on Monday, 7 October 2019, that it has powered Raya Contact Center, a business process outsourcing service provider, with the resources needed to embark on a digital transformation project. The partnership will see Raya...
Features

App-less, anywhere, anytime communication

Staff Writer -
In today’s world, where the mobile workforce is in full swing, businesses are more focused than ever before on exploring tools that enable Unified Communication (UC) anywhere, and at any time. With a drive to reduce overheads and maximise...
Enterprise IT

Top Unified Communication Trends for 2017

Staff Writer -
In 2017, we will see the continued and accelerated growth of cloud for Unified Communications (UC) and a cloud-based consumption model for UC services. Adoption of Cloud There has been an adoption of cloud technology across the board, but the growth...
General

South Africa: Gijima to provide Metro Police with comms solution

Staff Writer -
The City of Johannesburg has commissioned Gijima, NEC System Integration Business Partner in South Africa, to provide - in partnership with Dimension Data - a completely new Unified Communications & Collaboration (UC&C) solution for its Metro Police offices in...
Features

Do you have the tools to communicate into the future?

Staff Writer -
Today’s organisations face a host of challenges from all directions when it comes to communication, exacerbated by evolving business challenges and customer demand for ever increasing functionality. Social networking, Bring Your Own Device (BYOD) and the explosion of mobile communication...
Features

Unified Communication opportunities in lean times

Staff Writer -
Depressed markets are likely to continue their adverse impact on the unified communications (UC) industry for at least another three years, with some vendors already experiencing contraction in revenues. In this climate, customers can only be swayed by low upfront...
Mobile and Telecoms

Is VoIP Africa’s future communication platform?

Staff Writer -
VoiceSA 2011, a next generation telecommunications conference was held today at the Bytes Technology Business Park, Midrand, Johannesburg in South Africa. VoiceSA brings together industry players within the voice industry and covers the latest developments in business communication solutions and...
Features

The two legs of unified communications

Staff Writer -
Will the real UC please stand up? Unified communications (UC) is increasingly being adopted in companies across the spectrum – from small to large businesses. However, varying ideas are in circulation as to what this rich collective of technologies...
Features

The state of the unified communications market

Staff Writer -
To understand the true benefits of unified communications (UC), it is necessary to examine the current state of this market, where it came from and where it is headed. Along the way, we can debunk a few myths and...
Mobile and Telecoms

MTN UniPresence links cell phones to PBX

Staff Writer -
MTN Business, today announced the launch of MTN UniPresence. This product initiates phase two of the company's convergence ‘roadmap’. UniPresence, allows any cellular device to become an extension of an organisation’s Managed IP PBX (Internet Protocol Private Branch Exchange),...
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Latest News

Digital TransformationMamsi Nkosi -

Ethio Telecom & AfDB Partnership to Drive Ethiopia’s Digital Economy

In a strategic effort to support Africa's digital transformation, Ethio Telecom has partnered with the African Development Bank (AfDB)...
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