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Transformative technology

5 Strategies for Retailers to Elevate Customer Service Using AI

Artificial Intelligence (AI) is a transformative technology that empowers machines to execute tasks that traditionally require human intelligence. In the realm of retail, AI brings forth numerous advantages, enhancing efficiency, personalization, and innovation. Crucially, it plays a pivotal role in...

Retailers investing in digital capabilities to meet customer expectations – Gartner

Global retail sector technology spending will grow 3.6 per cent to reach almost $203.6 billion in 2019, with similar growth rates for the next two years, according to the latest forecast from Gartner, Inc. Customer expectations and competition are...
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Workday Unveils New Ai Capabilities to Enhance Employee Insights

Workday Rising EMEA – Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organisations manage their people...
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