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Vodacom Nigeria Appoints New MD

Vodacom Business Africa announced that it has appointed Valentine Chime as the new managing director for its Nigeria operations. Chime joins the Company from Aruwa Capital, a private equity company investing across West Africa. Prior to this, he was at...

How to RICA a Sim Card Using Vodacom’s ChatBot TOBi

With social distancing as the new norm, one of the most innovative and convenient ways to Self-RICA is through TOBi - Vodacom’s chatbot and trusted self-service team member - which allows existing Vodacom customers to RICA prepaid SIMs from...

Vodacom’s Chatbot Answers up to 20 000 Customer Queries per day

With the nationwide COVID-19 lockdown in full effect, Vodacom has put numerous measures in place to protect customers and employees. These include measures that have seen frontline agents now working from home as well as stepping up its reliance...
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Innovative AI Partnership Transforms Healthcare Technology

BroadReach Group and BAO Systems- a US-based health IT organization, have signed a collaboration agreement that will expand how...
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