Thursday, February 6, 2025
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telephony

Q&A:What is the role of Unified Communications in Africa?

Unified communications (UC) vendors need to recognise mobile as a fully-fledged component and platform in the UC technology collective. That's according to Bennie Langenhoven, Tellumat Communication Solutions Managing Executive. ITNewsAfrica conducted a Q&A interview with Langenhoven to gain more insight into...

Are telephone management systems relevant?

“Telephone management systems (TMSs) have been largely under-utilised by many companies,” says Rob Lith, Connection Telecom Director. These applications are often procured, sometimes at considerable cost, with only one objective in mind – to identify and cut unnecessary costs, while...

Cloud telephony extends VOIP benefits

“In recent years, voice over Internet Protocol (VOIP) has proved itself a stable, quality successor to ‘dumb’ telephone systems, a technology that not only saves costs but also improves efficiency and enhances business processes,” says David Meintjes, MD of...

Egypt’s TE Data gets global recognition

Egypt’s Internet Service Provider (ISP) TE Data, has been awarded the International Quality Certificate for its efforts in the field of design, development and provisioning of telecommunication services from the German TÜV Rheinland Company. The award is one of the...

Kenya seeks outsourcing investment

Kenya is hoping that continued investment efforts in its business process outsourcing (BPO) sector will continue to boost the country’s economic growth. The Kenyan government announced that it was looking to incorporate high-skilled IT services such as software development, animation...

Orange Tunisie postpones Livebox sale

ORANGE Tunisie has delayed the Livebox sale after the telecoms regulator issued them with an infringement warning. Orange is in breach of the INT regulation, which prohibits Voice Over Internet Protocol (VOIP) services. According to a source, the dispute is not...

Reliability is key – telecoms in the financial services

No matter what industry sector an organisation falls into, telecommunications forms the vital backbone of the entire infrastructure, and needs to be up and running at all times. However, for the financial services sector reliability and durability are paramount, as...

The future of telephony

Fiona Mclean-Banks, Polycom Business Development Manager at Zycko South Africa, discusses her views on next-generation telephone services. Telephony is nothing new and has formed the backbone of real-time communications for more than a hundred years. However, the telephony landscape...

The benefits of High Definition Voice technology

The world has become one giant network of interconnected individuals and organisations. Globalisation is real, and the global village is now. The world is getting smaller thanks to ever-increasing levels of technology and business no longer only happens within...
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Latest News

Safaricom & NGO Launch AI Farming Solutions to Kenyan Agriculture

Safaricom PLC and Opportunity International, a global non-governmental organization, have developed FarmerAI in Kenya, an innovative AI chatbot that...
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