Monday, January 13, 2025
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telephone banking

Absa’s IVR system boosts telephone banking

Absa has witnessed an 8% increase in its telephone banking call volumes after enhancements were made to the telephone banking’s IVR (Interactive Voice Response) system. The Bank’s telephone banking system was improved in direct response to growing customer need for...
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Ethiopia Inaugurates First Stock Exchange

Ethiopia has officially inaugurated its first stock exchange in almost five decades. On January 10, 2025, Prime Minister Abiy...
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