Monday, February 26, 2024
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4 Steps Manufacturers Can Take To Deliver Excellent CX

According to IDC, the manufacturing industry’s global ICT spend will reach $459-billion by 2022. To be successful, businesses must persuade customers that they provide something unique and superior to their competitors. A differentiated customer experience is the top strategic business...

Smart Cities in Africa? It’s not just about ICT

As mass urbanisation continues across Africa, putting in place the fundamental infrastructure needed to build smart cities has never been more important. Smart cities are emerging in Zambia, Ghana, Mauritius and Kenya. For all of them, the first hurdle is...
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How is technology revolutionizing payment reconciliation for retailers?

As retailers expand into mid-market and beyond, the manual reconciliation of payments becomes increasingly complex and costly. With hundreds...
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