Tuesday, April 29, 2025
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softline accpac

Features

The Benefits of a CRM Programme

Staff Writer -
In the face of shrinking pipelines and declines in profitability, the uptake of customer care tools is consistently increasing.  Managing multiple channels of communication such as Email, faxes, SMSs and voice recognition software could however be tricky.  “If you...
Features

Next era of cloud computing is all about the customer

Staff Writer -
While first generation Software-as-a-Service generated a lot of interest, people will look back on this period as an era of iron-clad, centralised operations that restricted the ability to customise the solutions, explains Keith Fenner, vice-president – sales, Softline Accpac....
Enterprise IT

POS must function alongside your business operation

Staff Writer -
Keith Fenner, Vice President: Strategic Sales, Softline Accpac, says that inventory management, timeliness of information and providing superior customer service are amongst the top challenges in retail today. Inventory is a retailer’s most expensive asset, and the goal is...
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Latest News

Artificial IntelligenceStaff Writer -

What Does Agentic AI Mean for Cybersecurity?

If you've ever felt frustrated booking trips, finding troubleshooting information, coordinating complex supply chains, or managing any elaborate environment,...
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