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social communication transformation

Q&A: Africa’s customer experience is evolving

ITNewsAfrica caught up with keynote speaker Micheal Baucke, Alcatel-Lucent Customer Experience Transformation Programme Director for Europe, Middle East and Africa (EMEA) during a break at the 14tn annual SATNAC conference in East London, South Africa. During his presentation, Baucke...
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Why is Closing The Cybersecurity Gender Gap Critical?

2024 signifies a seminal moment in South African history. Not only does it mark three decades since the first...
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