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Q&A: Africa’s customer experience is evolving

ITNewsAfrica caught up with keynote speaker Micheal Baucke, Alcatel-Lucent Customer Experience Transformation Programme Director for Europe, Middle East and Africa (EMEA) during a break at the 14tn annual SATNAC conference in East London, South Africa. During his presentation, Baucke...
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Ethio Telecom & AfDB Partnership to Drive Ethiopia’s Digital Economy

In a strategic effort to support Africa's digital transformation, Ethio Telecom has partnered with the African Development Bank (AfDB)...
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