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Posts Tagged ‘service’

  • Oracle joins DRF2019 as Gold sponsor

    January 21, 2019 • Events, Top StoriesComments (0)

    Internationally acclaimed Cloud solutions provider, Oracle, has been announced as Gold sponsor of Digital Retail Forum 2019, set to take place on 30 January at the Hilton Sandton in Johannesburg, South Africa. Under the theme “Harnessing Digital...

  • Shaping the economy with service

    Shaping the economy with service

    May 31, 2018 • GeneralComments Off on Shaping the economy with service

    The past few years have been categorised by significant changes in the technology landscape across the globe. From emerging technologies to the refinement of entrenched methodologies to the exploration of new technology frontiers – business, country, sector...

  • RascomStar will supply the capacity over its satellite RQ1R located at 2.9° East, covering the whole of Africa in C and Ku band connectivity.

    SatADSL, Global Telesat and RascomStar join forces to connect Africa

    May 11, 2018 • Cloud Computing, East Africa, North Africa, Southern Africa, Top Stories, West AfricaComments Off on SatADSL, Global Telesat and RascomStar join forces to connect Africa

    VSAT services provider SatADSL, Global Telesat – providers of telecommunication services in rural and challenging locations – and satellite operator RascomStar announced a new partnership to offer affordable satellite broadband connectivity across Africa....

  • Facebook bans cyrptocurrency related ads

    Jumia Travel bolts on Facebook Messenger

    July 19, 2017 • Online & Social, Top Stories, West AfricaComments Off on Jumia Travel bolts on Facebook Messenger

    Jumia Travel, An African online travel agency, has announced that its channel for Customer Service will now be fully integrated into Facebook messenger. The integration will include a live chat experience on Facebook Messenger, allowing customers to fully...

  • Didier Drogba Joins Kirusa’s InstaVoice Channels Service

    July 13, 2017 • Online & Social, Top Stories, West AfricaComments Off on Didier Drogba Joins Kirusa’s InstaVoice Channels Service

    Having accumulated a record number of fan subscriptions, 23 million fans in fact, and with 350+ celebrities already signed up across multiple network carriers in Africa and Latin America, Kirusa‘s InstaVoice Channels service announced today that...

  • CIO-as-a-Service, a new era in IT organisational management

    July 2, 2017 • GeneralComments Off on CIO-as-a-Service, a new era in IT organisational management

    In a market dominated by increasing interest in just about ‘everything-as-a-service’, the role of the CIO has attracted the spotlight and the relevance of CIO-as-a-Service has come to the fore in South Africa, says Chris Daffy, Chief Commercial Officer of...

  • South Africa: New streaming service takes on Showmax, Netflix

    May 5, 2017 • Events, General, Southern Africa, Top StoriesComments Off on South Africa: New streaming service takes on Showmax, Netflix

    Discover Digital yesterday announced the launch of their new streaming service, Digital Entertainment On Demand (DEOD), at an event in Johannesburg. The new service is looking to compete with Netflix, ShowMax and DSTV. Stephen Watson, MD of Discover Digital,...

  • Zambia govt pushes rural need for telecommunications

    February 4, 2013 • Mobile and TelecomsComments Off on Zambia govt pushes rural need for telecommunications

    Zambia’s government has urged the country’s telecom regulator to continue to push for greater rural boosting of infrastructure in order to continue to develop telecom services.   A parliamentary committee on communications in the East African country...

  • Kenya shows poor number portability uptake

    March 21, 2012 • Mobile and Telecoms, Top StoriesComments Off on Kenya shows poor number portability uptake

    Recent statistics published by the Communications Commission of Kenya (CCK) shows that the vast majority of Kenyans have not taken advantage of number portability. Number portability allows users change mobile service providers without losing their numbers....

  • Samsung enters Instant Messaging market

    March 5, 2012 • Mobile and Telecoms, Top StoriesComments Off on Samsung enters Instant Messaging market

    Samsung today announced the release of ChatOn, an Instant Messaging (IM) service, available on iOS and BlackBerry. Deon Liebenberg, Samsung SA Managing Director, says, “ChatOn is an ideal IM tool for the mobile device user who wants to stay instantly...

  • Biometric tech secures resources

    July 29, 2011 • SecurityComments Off on Biometric tech secures resources

    Biometric technology continues to add value to commerce and the ripple effect is an increased investment in this technology within organisations and community-focused services. “The level of interest in biometric solutions, particularly those that are based...

  • Grow VC setting the pace for crowd funding

    July 13, 2011 • Startups, Top StoriesComments Off on Grow VC setting the pace for crowd funding

    Grow Venture Ccommunity, a Virtual Silicon Valley platform creator, has launched a new model to make startup funding globally more transparent and effective. GrowVC, the first global crowd funding platform, is an online venture community and micro-funding...

  • HP boosts BMW’s network infrastructure

    July 8, 2011 • Top StoriesComments Off on HP boosts BMW’s network infrastructure

    HP has announced a 5-year extension to its global, multimillion-dollar deal with automobile manufacturer, BMW. As part of the deal, HP technology services will deliver higher value support services for the HP technology that provides a major portion of the...

  • Airtel Nigeria appeals for infrastructure protection

    July 7, 2011 • Mobile and Telecoms, Top StoriesComments Off on Airtel Nigeria appeals for infrastructure protection

    Telecommunications service provider Airtel Networks Nigeria has appealed to the Federal Government through the Nigerian Communications Commission (NCC) to “include telecommunications equipment in the list of national infrastructure protected by law” in...

  • Top Honours for Telkom, Expand Networks

    June 9, 2011 • Mobile and TelecomsComments Off on Top Honours for Telkom, Expand Networks

    Expand Networks, one of the leaders in optimizing WANs for branch office consolidation and virtualization, together with one of Africa’s largest Telecommunications provider, Telkom SA, have been jointly honoured at the recent 2011 Global Telecoms...

  • Poor customer service could cost companies millions

    June 18, 2010 • FeaturesComments Off on Poor customer service could cost companies millions

    Do you know how much revenue your business loses each year because customers are dissatisfied with the service they experience? Few businesses sit down and do the maths about how many customers and transactions they lose as a result of poor service in a...