Sunday, April 27, 2025
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service delivery

Artificial Intelligence

Acsiopolis: Leading the Way in AI for Hospitality

Eva Sgroi -
In today's rapidly evolving world, the integration of artificial intelligence (AI) in various industries has become essential for businesses to stay ahead of the curve. The hospitality industry, in particular, stands to benefit greatly from embracing AI technology. At...
Top Stories

Connectivity the key to empowering service delivery potential in South Africa

Staff Writer -
If the recent service delivery strikes have taught us anything, it is that smarter waste management is a growing need. Increased connectivity, however, can tackle this issue as cities aim to become smarter through the use of IoT solutions. Driving...
Top Stories

Smart metering – the catalyst to achieving the smart city vision

Staff Writer -
Smart cities are best defined as urban ecosystems that leverage technology and connectivity to deliver services to citizens. They touch on almost every aspect of public life: basic service delivery (like water, electricity and sanitation), healthcare, public transport, security and...
Company News

South Africa: Municipality improves service delivery with tech

Staff Writer -
The Ekurhuleni Metropolitan Municipality (EMM) covers 15.6% of Gauteng’s land mass and accounts for 26% of the population of Gauteng, making it Sub-Saharan Africa’s most economically powerful region. Considering the scope of the Ekurhuleni municipality, the processes behind executing day-to-day...
Top Stories

Ericsson nears top spot for OSS, BSS and Service Delivery

Staff Writer -
As a result of a strengthened focus on OSS and BSS and the recent acquisition US-based Telcordia, Ericsson ranked second in Operation and Business Support Systems (OSS/BSS) and next generation Service Delivery Platforms. A new report by analysis house Gartner ranks...
Top Stories

Sage Pastel opens new Kenya office

Staff Writer -
Sage Pastel, one of Africa’s developers of accounting and business software, opened its new offices and training centre in Nairobi, Kenya last week. The new headquarters will provide the full suite of Sage Pastel’s programs and technical support for the...
Mobile and Telecoms

Nigerian banking sector gets major boost

Staff Writer -
Computer Warehouse Group (CWG), a technology solutions provider, is set to boost retail banking in Nigeria with the supply of 600 new Automated Teller Machines (ATMs) to Nigerian banks. CWG is partnering with Wincor Nixdorf to deliver the new ATM...
Top Stories

HP offers new service program for partners

Staff Writer -
HP has extended its Always On Support with a new partnering model that expands sales and service delivery opportunities for partners to drive business growth and increase profitability. To address customer requirements, partners need access to a broad spectrum of...
Mobile and Telecoms

MTN network upgrade could cause disruptions

Staff Writer -
MTN is currently upgrading its vast network across the Kwa-Zulu Natal region in South Africa to improve its service. MTN subscribers should expect minimal service interruptions as this upgrade gets underway. The upgrade is due to begin on 11 July 2011...
Mobile and Telecoms

MTN offers global mobile top-up option

Staff Writer -
MTN and leading airtime remittance services provider, TransferTo, have teamed up to offer international mobile top-up services to customers across borders via TransferTo’s global network. International mobile top-up is a cost-effective complement to cash remittances that enables instant and convenient...
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Latest News

FeaturesStaff Writer -

Offboarded Employees and ITAM – It Doesn’t Have to Be a Mess

As today’s workplace shifted to digital, companies often focus heavily on onboarding, but what happens when an employee decides...
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