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Salesforce Service Cloud

Digital Transformation

Salesforce Joins DTF2021 as a Diamond Sponsor

Jenna Delport -
The highly anticipated Digital Transformation Forum 2021 is just a few weeks away. On the 29th of June, DTF2021 aims to bring together a plethora of local and international visionaries across a spectrum of industries — all sharing their...
Company News

Salesforce to Acquire Slack for $27.7 Billion

Jenna Delport -
Salesforce has announced its plans to acquire workplace chat app, Slack, for an estimated $27.7 Billion. The cloud-based software company says that under the terms of the agreement, "Slack shareholders will receive $26.79 in cash and 0.0776 shares of Salesforce...
Cloud Computing

South Africa’s Cloud Subscriptions to Reach $1.7bn, shows Research

Jenna Delport -
Cloud-computing annual subscriptions in South Africa will grow 29% annually, from $370 million in 2018 to $1.7 billion in 2024, according to research from market intelligence firm IDC. Spending on non-cloud software is also expected to decrease by 4% annually...
Cloud Computing

New Customer Engagement Cloud Solutions to Advance Digital Transformation

Staff Writer -
Avaya has announced their new offering, Avaya Customer Engagement Cloud solutions, a set of advanced capabilities and services that aims to help businesses keep customers engaged, happy and coming back. Comprised of Avaya Oceana for omni-channel customer engagement and...
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Latest News

CybersecurityMamsi Nkosi -

Octa Analyst Shares 4 Tips SA Traders Can Use Against Sophisticated Scams

The Financial Sector Conduct Authority (FSCA) issued an urgent warning about sophisticated scams targeting traders. Fraudsters are now using deepfake...
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