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quality of service

Nigeria: Is multiple taxation to blame for poor QoS?

Executive Vice-Chairman of the Nigerian Communications Commission (NCC) Dr. Eugene Juwah, believes that multiple taxation is partly responsible for poor Quality of Service in the telecommunications industry. "We have been confronted with the issue of multiple taxation and multiple regulations...

Considerations for legal firms when migrating to the cloud

The adoption of cloud solutions within many organisations is gaining momentum. This is allowing for the upgrading of application capabilities and increased agility of IT infrastructure without the need for large capital outlay around on-premise data centres. Law firms and...

How much is poor mobile service costing Nigeria’s consumers?

Mobile phone users in Nigeria are losing out on N1-billion ($6.4-million) per day due to poor Quality of Service from mobile operators. This is according to Back-Up Networks Limited CEO Monday Ogbe. Ogbe relayed the facts of a study conducted...

Cell C has Jhb’s worst dropped call rate – ICASA

South Africa’s Independent Communications Authority of South Africa (ICASA) conducted a survey to determine the Quality of Service provided by mobile operators Cell C, MTN, and Vodacom throughout the Johannesburg and Pretoria region – and the results showed a...

Airtel scales NCC hurdle

Barely two weeks after launching a robust network campaign in demonstration of its extensive network coverage in Nigeria, industry regulator, the Nigerian Communications Commission (NCC) has scored Airtel high in key Quality of Service parameters, saying the leading telecoms...

Etisalat Nigeria, Alcatel-Lucent pen new deal to boost QoS

Nigerian telecommunications company, Etisalat Nigeria has signed another agreement with Alcatel-Lucent, an international operator in mobile, fixed, IP and optics technologies. The agreement signing ceremony took place at Etisalat Nigeria’s corporate headquarters at Banana Island, Lagos, in December. This is the sixth...

Nigeria: Operators not heeding NCC’s promotion ban

The Nigerian Communications Commission (NCC) has said that the country’s mobile operators are failing to comply with its decision to prevent companies from offering promotions until customer services are improved. A directive issued by the NCC earlier this month instructed operators to “stop all promotions and lotteries...

Ugandan telecos face stiff penalties

Uganda’s Communications Commission (UCC) announced that the country’s telecommunications operators will know within two weeks if they will be issued with penalties for poor service delivery. This comes just a week after Nigeria’s NCC imposed hefty fines on mobile phone operators...
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A New Extended Partnership for Managing People and Money

Amazon Web Services (AWS) has partnered with Workday, a provider of solutions for managing people and money. The partnership aims...
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