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process optimisation

The people factor: Process optimisation and the challenge of human behaviour

When tackling process optimisation, the goal is to get everyone working more productively and efficiently according to your business requirements/purpose. In the contact centre environment, that applies to goals linked to selling, collecting or servicing customers more effectively. A good...
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Huawei’s IP Service Partner of the Year: Africa Connect 2024

In2IT Technologies, a prominent global IT services and consulting firm focused on providing IT Consultancy, Application Development and Maintenance,...
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