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PBX solutions

5 points to consider when assessing a recovery site for your contact centre

Contact or Call centres have become vital sales and support hubs for many companies, which means that a recovery plan forms a vital component of their business continuity strategies. But an effective disaster recovery site for a contact centre...

Cloud PBX changes face of telecoms market

“Things change, sometimes very quickly and not always out in the open,” says Rob Lith, Director of Connection Telecom. “So it is with hosted or cloud PBX solutions.” Since BMI-TechKnowledge published the latest SA PBX market report (April 2011), there...
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Latest News

Novus Holdings Invests R55 Million in AI Innovation Company

Novus Holdings has invested R55 million in Bytefuse, an AI company, to enhance its enterprise-scale solutions. Maski, an AI-powered tutoring...
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