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Pandemic

SA’s Jobless Rate Still Among the Highest in the World, Economist Says

Statistics SA reported on Monday that the unemployment rate dropped from the record high of 35.3 % in the fourth quarter of 2021 to 34.5% in the first quarter of 2022. The latest data shows that an estimated 370 000...

Why Technology is the Enabler for Excellent Customer Experiences in Hospitality

South Africa’s hospitality sector was hard-hit by the 2020 lockdowns and is still feeling the impact two years later. Even though restrictions have been lifted somewhat, international tourism is a fraction of what it was. This means that the...

How to Move from Channels to Seamless Engagement for Better CX

The global COVID-19 pandemic has altered the way the world lives and works and has forever changed the way customers and employees view communication and engagement. Since the start of the pandemic, digital adoption and usage rates have soared as...

5 Strategies to Prevent Burnout in Healthcare Professionals

Almost all healthcare systems around the world have been going through an extremely rough patch due to, you guessed it, the pandemic. However, even before that, many healthcare professionals were experiencing huge workloads, long working hours, unmanageable stress, and other...

This NGO-Run App Closes the Digital Divide for SA’s Most-Vulnerable Learners

Africa is often called the "leapfrog" continent for the ability of its people to leap ahead. In terms of technology, Africans are able to leap past generation upon generation of tech in order to advance to the now, to...

‘Animal Crossing’ Boosts Nintendo’s Profits as Videogame Demand Soars

The success of the Nintendo Switch during the worldwide pandemic has propelled Japanese entertainment company to a stand-out year. Nintendo says that it had made 352-billion yen ($3.3-billion) in operating profit for the fiscal year ending in March - a...

Why COVID-19 Didn’t Break the Internet

In the face of a rapid worldwide traffic explosion from private, public and government entities all across the world, there was some worry from experts that the increasing surge in bandwidth would be too much for the internet's infrastructure...

Sony Planning to Limit PS5 Output in First Year

Entertainment and electronics giant Sony is planning to produce far fewer units of its upcoming PlayStation 5 console in its first year compared to the plans it had for its previous-generation console's launch, according to Bloomberg. The Tokyo-based tech is...

The 3 Best Ways to Track the Coronavirus Pandemic

The novel coronavirus has now reached nearly every corner of the globe, with billions under lockdown conditions, a million infected and thousands dead. Keeping informed in these unprecedented times can be difficult with all that's ongoing in the world today....

COVID-19 Lockdown Survival Guide: 9 Tech Tools You’ll Need

The global COVID-19 pandemic has disrupted world economies, international travel relations and even forced entire countries into lockdown in order to curb the spread. This means that people from all over have been looking for ways to keep themselves connected...
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Regular Vigilance Crucial for Spotting Software Breaches

Chief Technology Officer for Obsidian Systems, Karl Fischer, says "Constant vigilance is essential to identifying software security breaches." Fischer recounts,...
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