PABX

Cloud Computing

Should SMEs turn to the cloud to avoid data loss?

Staff Writer - November 28, 2014

Cloud-based and hosted services are showing excellent growth in South Africa with small businesses and startups leading the move. IDC has predicted that the value of cloud services in South Africa will reach $230m by the end of 2014, and...

Features

Contact Centres – Leaving the big room

Staff Writer - July 25, 2011

Contact centre legend has it that the centres we recognise today originally stem from the Automatic Call Distributor (ACD) system developed in 1973 by US firm Rockwell, to allow Continental Airlines to run a telephone booking system. While research reveals...

Cybersecurity

Business telephone fraud on the rise

Staff Writer - July 18, 2011

MTN Business is on an education drive to demistify the perception of Session Initiation Protocol (SIP) Trunking fraud in the local market. Currently the term is being associated with various fraudulent activities and MTN is committed to not only transparency,...

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Latest News

Digital TransformationMamsi Nkosi - January 17, 2025

Ethio Telecom & AfDB Partnership to Drive Ethiopia’s Digital Economy

In a strategic effort to support Africa's digital transformation, Ethio Telecom has partnered with the African Development Bank (AfDB)...

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Sponsored

From Cape to Cairo: The Role of Cryptocurrency in Bridging Africa’s Financial Divide

Mamsi Nkosi - January 17, 2025

Artificial Intelligence

Workday’s Report Reveals AI’s Impact on Jobs & Human Potential

Mamsi Nkosi - January 17, 2025

Sponsored

2025 How to Change GPS Location on iPhone Step by Step

Mamsi Nkosi - January 17, 2025

Artificial Intelligence

Google & Mercedes-Benz Transform In-Car Navigation with AI

Mamsi Nkosi - January 16, 2025

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