Outsource

Company News

Customer Service Outsourcer Kura South Africa Expands In Durban

Eva Sgroi - July 20, 2023

Customer service outsourcing experts Kura underlined its global ambitions with the launch of a new site in South Africa. Since 2014, Kura’s advisors have provided inbound and outbound call handling services to several businesses operating in the financial services industry....

Features

Avoiding Disaster in a Software Outsource Relationship

Staff Writer - August 26, 2011

We often hear horror stories about companies appointing a software partner and, many millions of rands later, deadlines are missed and excuses are made for non-delivery. I have personally seen it happen with companies that have invested in good...

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Latest News

CybersecurityAnna Collard - January 15, 2025

How Can You Safeguard Your Data from Social Engineering Threats?

Social engineering remains the most pervasive form of cyberattack for one reason: humans are easier to hack into than...

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Artificial Intelligence

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