Friday, November 8, 2024
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Ocular Technologies

Ocular Technologies transforms, stays on the cutting edge

Specialist customer engagement and digital experience solutions provider, Ocular Technologies is currently undergoing a transformation, announcing the departure of chief operation officer (COO), Ebrahim Dinat, as well as a broadening of its existing solution offering. CEO and founder of the...

Could chatbots be a necessity?

Shopping for furniture online? Looking for a flight? Hungry for pizza? Need medical advice? Lost? Just listen for the “pop or bing” as your virtual assistant enters on screen with a very friendly “how can I help you/ ask...

Desktop analytics set to soar in 2016?

“Desktop analytics is booming,” states Ebrahim Dinat, COO at South African contact centre solutions provider, Ocular Technologies. “So much so that it will be a game changer in 2016.” Saddletree Research estimates that in 2015, about 23,000 contact centres either...
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Latest News

FNB Unveils Cross-Border Payments with BankservAfrica TCIB

Cross-border payments in Africa are crucial for individuals and companies, providing quick, safe, and affordable options for everyday money...
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