Wednesday, January 22, 2025
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Mobility. Artificial Intelligence. Internet of Things. Digital Transformation. Disruption. Innovation.

Embracing a self-service world to improve CX

Irrespective of industry sector, 81% of customers want to take matters into their own hands and solve queries before reaching out to a contact centre agent. In fact, 67% of people prefer self-service over speaking to a company representative....

Local IT market sees rise of ‘simplicity as a service

Who would want to be a CIO or CTO in 2018? They're being bombarded by an avalanche of new technologies and business approaches that are demanding their attention. Mobility. Artificial Intelligence. Internet of Things. Digital Transformation. Disruption. Innovation. And while...
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Exabeam Launches AI Cybersecurity Solution

Exabeam has announced the debut of LogRhythm Intelligence Copilot, a generative AI-powered capability that provides actionable insights to security...
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